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Hanlees Fairfield Toyota

Fairfield, CA

4.7
1,292 Reviews

2575 Automall Pkwy

Fairfield, CA

94533

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Showing 1,292 reviews

July 02, 2023

Very prompt check in. Always have had great service. Tony is very customer centered. Very glad when he joined the team at Hanlees. More

by KAMITCH290
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony service writer
July 02, 2023

CJ and the service department are great. They work throughly and quickly.Great Job Hanlees More

by CAMERON.BLAU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
July 02, 2023

Very unhappy today regarding my service. Found out my car only needed oil changes at 10K been going every time my light came on. I feel lied to and violated. Funny thing same thing happened More

by PAANDRINA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Audrey Ryan, David Ruiter
July 01, 2023

My customer rep CJ provided excellent advise, positive attitudes, and always top notch customer service. More

by TRUEWATKINSFAMILY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CJ
July 01, 2023

Amazing team, very hospitable and attentive with excellent customer service. I am extremely satisfied with the attention and expertise they gave me. More

by rachellstroberg
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
David Ruiter, Diana Trujillo
July 01, 2023

They did a good job helping me the gentleman the helped were very n How do you spell knowledgeable knowledgeable, OK More

by aussie3730
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Ruiter
July 01, 2023

The person brandan let me know everything that was going on and recommended to fix multiple things that have not been done do my car in a while although I won't be doing the repairs any time soon I know wha More

by JONESSWEET645
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandan 5 stars
July 01, 2023

Friendly and knowledgeable staff. Huge selection of cars. Clean and great location. Huge array of services. More

by RAQUELDSAMSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Audrey Ryan, David Ruiter, Nataly Diaz, Carl Dokes, Brad Hayashi, Charles Lenard, Diana Trujillo, Diego Rodriguez
July 01, 2023

Awesome experience: Ryan was very helpful, thorough, and knowledgeable. Highly recommend. Will continue to come back. Thanks! More

by RAMSEY.COLOMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Vas
July 01, 2023

I loved that they were determined to not let me leave without me Leaving in a new car! They were very good in making me feel comfortable in buying a car … I didn’t feel as if they were trying to hustle m More

by michael.williams232
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Ruiter, Charles Lenard
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