Hanlees Fairfield Toyota

Convenient location, assume they are competent in what they are doing. Recommended new tires, so they did not rotate our tires. they are doing. Recommended new tires, so they did not rotate our tires. More

Poor communication, don’t keep their word. . On 27 th i was told to me on 28th at 730, and was told i will be the first customer, had to wait for hrs once i got there.?. They only rotate my ti . On 27 th i was told to me on 28th at 730, and was told i will be the first customer, had to wait for hrs once i got there.?. They only rotate my tires, and said there might be nails on back of passenger tire. They said to go to Les Shawb because there is nail in my tires. They dud nit fix it. There was no nails per Les Shawb staff. I spent 2 hrs at Toyota and 2 hrs at Les Shawab. I feel like I was in a while goose chase.. I came from Seattle and was used to be treated so well by Toyota staff. I hope this an isolated incident. Communication is very important with staff, not give wrong information.? More

Chris, was professional, honestly one of the best people I have dealt with since COVID. Finally some good old fashioned customer service. Thanks again for a great experience. I have dealt with since COVID. Finally some good old fashioned customer service. Thanks again for a great experience. More

Excellent service and good and nice representative that’s why I bring my car there all the time why I bring my car there all the time More

Hanlee Toyota serviced my car. From the start to the end was very professional. All work was done in a timely manner and finished when expected to be finished. I rate their service From the start to the end was very professional. All work was done in a timely manner and finished when expected to be finished. I rate their service and their customer service an A+ !Thankyou Hanlee for always being so courteous and professional. More

I have had to come here twice for different problem. Both times I was given excellent service. Both times I was given excellent service. More

They gave me good customer service and a ride so I didn’t have to wait around. They helped me right away. Thank you have to wait around. They helped me right away. Thank you More

Brandon was amazing! It was my first time there and he quickly had me feeling like part of the family. He not only explained what would happen during this routine service It was my first time there and he quickly had me feeling like part of the family. He not only explained what would happen during this routine service but he went one step further by preparing me for my next service and what my options look like for that. Atta Boy Brandon, keep that greatness up!!! More

Great service every time I bring my Lexus CT for service. And always in a timely manner. Thank you And always in a timely manner. Thank you More

Eldon provided me with great professional service, as he was attentive to my service needs. was attentive to my service needs. More