
Hanlees Fairfield Toyota
Fairfield, CA
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Nothing special. Have been buying cars for years. Some dealerships are easier to deal with than others. This dealership was nothing special. 5 hours to begin the Have been buying cars for years. Some dealerships are easier to deal with than others. This dealership was nothing special. 5 hours to begin the purchase process (no lunch). Another 3 hours to complete the financial process and take delivery. Would not negotiate on purchase price. Tried several times to "upsell" us on such things as $900 paint coating, $1,500 extended warranty, etc. Vehicle was detailed and fueled up when whole process was done. Received a quick & simple overview of the vehicle operations. Overall, while salesman was kind and considerate, other staff really could do much better at customer service. Sitting in a showroom 5 hours, then another 3 hours was seriously frustrating. Why was that necessary ? More
Love my new Toyota, just need some lessons on how to use all the various niceties about it. all the various niceties about it. More
Knowledgeable sales person and very professional staff that handled the purchase of the car and the financing very well. This dealership I will recommend to my friends that handled the purchase of the car and the financing very well. This dealership I will recommend to my friends More
Brandon Cabico was very thorough. He explained to me what was done and other possible issues that need to be taken cared of in the near future. He explained to me what was done and other possible issues that need to be taken cared of in the near future. More