Hanlees Fairfield Toyota

Arrived at 11:25:for my 11:30 appointment, waited 10 minutes for something check me in. Then was told my car would not be ready until 1 or 2 because people would going to lunch. Why would you make my ap minutes for something check me in. Then was told my car would not be ready until 1 or 2 because people would going to lunch. Why would you make my appointment at that time? As always could not get on your customer wifi ans since I needed that to work I called my wife to come get me. As she was walking up they pulled my car up at 12:15 which would have been great to have had that knowledge before making her make a unnecessary trip. The person that checked me in was not personal and tried to get me to purchase a lot of things my car did not need. All around, not a good experience. More

Always the best. Cj has excellent customer service. He treats his clients like family Always the best. Cj has excellent customer service. He treats his clients like f Cj has excellent customer service. He treats his clients like family Always the best. Cj has excellent customer service. He treats his clients like family. Hanlees Toyota is my go to place. More

The service associate I worked with was very helpful with the frustrating process and problems I had to deal with. the frustrating process and problems I had to deal with. More

Very nice place and great service. Employees are very friendly and polite. Enjoy myself at dealership Employees are very friendly and polite. Enjoy myself at dealership More

Service department has always been professional and courtesy. Nothing bad to say. Wish they had more in store assesories for a rav4. courtesy. Nothing bad to say. Wish they had more in store assesories for a rav4. More

Brandon details everything that I need to know. I learned so much just by listening to him. I learned so much just by listening to him. More

Just nothing special. I do my car off and pick it up. No car wash or anything extra I do my car off and pick it up. No car wash or anything extra More

It was great and I'll come again if any issues Service was great and staff are friendly was great and staff are friendly More

Brandon was friendly, welcoming, and knowledgeable. He took time to explain everything to me and stayed in touch throughout the process. I really appreciated the excellent customer service he provided. He took time to explain everything to me and stayed in touch throughout the process. I really appreciated the excellent customer service he provided. More