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Hanlees Fairfield Toyota

Fairfield, CA

Overview
Reviews
4.6
1,293 Reviews
Call Dealership (707) 920-2700

2575 Automall Pkwy

Fairfield, CA

94533

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Showing 1,293 reviews

December 04, 2023

A few sentences is not sufficient. Exemplary commitment to customer service. Very streamlined process and ability to be flexible. More

by cfhottinger3
Recommend Dealer
Yes
Employees Worked With
Brad Hayashi, Brad Hayashi
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Dec 04, 2023 -

cfhottinger3 responded

It was an absolute pleasure purchasing my 2024 Toyota 4runner TRD Off Road from Hanlees Dealership Group in Fairfield, CA. I'd like to express my sincere gratitude for their flexibility and patience throughout this process. Doing business with Brad Hayashi, the Internet Sales Manager, and Zuheir Erakat, the Finance Manager was a remarkable experience. I must commend Brad and Zuheir for delivering exceptional service. From my initial online inquiry to the in-person meetings, the entire journey was very commendable. The professionalism and commitment to customer satisfaction have left a lasting impression. I wholeheartedly recommend the Hanlees Toyota Dealership based on the positive experience I've had. Looking ahead, I anticipate working again with them when I purchase another vehicle or need to recommend an outstanding dealership for Toyota’s.

December 03, 2023

Very professional and informative and the service was very fast. I appreciate that.. Thank you very much. More

by CHERRYDROPS66
Recommend Dealer
Yes
Employees Worked With
Pat and Liliana
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Dec 03, 2023 -

CHERRYDROPS66 responded

Thank you Pat and Liliana for your great service recommendations for my 60 mile check up I didn’t get everything but I got what I wanted. My car is running great. I appreciate your suggestions and the service was great fast and efficient. Happy holidays.

December 03, 2023

Quick service and friendly staff that made me feel welcome. Very knowledgeable and gave me all the information I need for my next set of services More

by jermainedr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon, David Ruiter, Diego Rodriguez
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December 03, 2023

Customer service was great and time waiting for vehicle to be serviced was good timing while waiting there. More

by ZCANDY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick
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December 03, 2023

Good communication from service department and i was kept informed. The service finished early so that was great More

by ravi_sappal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
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December 02, 2023

Hi. I was helped by Brandon Cabico for service. Most excellent, serve was done right then for my 15k car check. I was also assisted by Lucy in sales foe More

by KARLJOHNSON555
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucy at sales Brandon Cabico in service
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December 02, 2023

Very friendly service advisor, I could tell he really cared about my concerns and questions. More

by Chris
Recommend Dealer
Yes
Employees Worked With
John Cabico Jr.
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December 02, 2023

Awesome service Vwry helpful person Awesome and satisfying service very helpful person and respectful person More

by kirby_lopez
Recommend Dealer
Yes
Employees Worked With
Ceejay delapena
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Dec 02, 2023 -

kirby_lopez responded

Awesome and satisfying service very helpful person and respectful person

December 02, 2023

Great quality service. 10 out of 10 would recommend. Very accommodating when I said I was going to be late More

by CMT.GCEA
Recommend Dealer
Yes
Employees Worked With
Carlito Delapena
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December 01, 2023

Quick service The service staff are very professional and knowledgeable and always explain after the job is done. More

by ANJUMULH
Recommend Dealer
Yes
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