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Hanlees Fairfield Toyota

Fairfield, CA

4.7
1,292 Reviews

2575 Automall Pkwy

Fairfield, CA

94533

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Showing 1,292 reviews

November 16, 2023

It’s very helpful the dealership member been assist me right away very good in customer service More

by ELIZA_MC0697
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
November 16, 2023

Service was good. The wait was shorter. The Maintenance Required sign was not remove. The technician has to call the Maintenace tech to fix it. The Maintenace tech hel More

by GALLEGOANELYN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eldin, David Ruiter
November 16, 2023

Raphael has gone out of his way to see that we are satisfied with the service we have received. More

by HURTJEFF
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Raphael , Carl Dokes
November 16, 2023

I had came to this dealer about 3 years ago and was so happy to return and find Diana again! Me and our family are super happy with our 2024 grand highland! Thank you so much Diana you are amazing! More

by jazminsnava87
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Ruiter, Diana Trujillo
November 16, 2023

I’m so Satisfied w/the service , and the staff who intertain me is so Nice in dealing client . More

by OCAYQUIRINO2015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The Filipino guy who intertain me .and do the paper works., David Ruiter, Nataly Diaz, Carl Dokes, Brad Hayashi, Charles Lenard, Diana Trujillo, Diego Rodriguez
November 16, 2023

Courteous, appointment was timely. Discussed the various interval maintenance options. Car was ready on time and is running very smoothly. More

by brbrjrdn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Hasma Five Star
November 16, 2023

Quoted me 2 hours of labor to remove the “4 striped screws” went home and took it off myself in 30 minutes. What a joke More

by lsaephan75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brandon
November 16, 2023

Charles was great made a long day bearable Your Dealership is totally disorganized The right hand doesn’t know what the left hand is doing I was in management for 54 years and this experience was h More

by richardlmather
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
David Ruiter, Charles Lenard
November 16, 2023

Pleasant greeting, good customer service. I would recommend Hanes Dealership to my friends and family. More

by Mebostic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember , David Ruiter
November 15, 2023

Location is convenient, quick in and out( weekday). Like working with the same service writer. More

by GARYPMC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cabica
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