Hanlees Fairfield Toyota

Good communication and explanation about the work being done on my Highlander. Comfortable waiting room. done on my Highlander. Comfortable waiting room. More

I felt good about how I was treated, Leo was good overall a good experience. a good experience. More

Very professional, courteous and knowledgeable. Will recommend to friends and family. I am very satisfied. Will recommend to friends and family. I am very satisfied. More

The windshield replacement was in stock and I was able to get an appointment for the next day. The charges were for the item and for over two hours to calibrate the windshield which functions as a crash sens get an appointment for the next day. The charges were for the item and for over two hours to calibrate the windshield which functions as a crash sensor and automatically turns on the windshield wipers when it senses rain. I was told that the work had to be kept dry a few days after installation which I did. When I started using the car, the windshield rain sensor didn't work. When I tried to manually turn on the windshield wipers, I couldn't. I took the car to the dealership and the service customer receptionist also couldn't get the windshield wipers to work. So, I left the car at the dealership and waited for a message. More

Nice talking to CJ very warm and helpful. Thank you very much. See you next time. Thank you very much. See you next time. More

Great service. Very friendly. The cars were backed up at first but they got us in and out in about an hour as promised Very friendly. The cars were backed up at first but they got us in and out in about an hour as promised More

The dealership hey Siri clean. All the employees are very friendly and efficient. My experience is always pleasant. All the employees are very friendly and efficient. My experience is always pleasant. More

They are the absolute worst. I will never go back there. I brought my 2021 tundra in for a cracked windshield, the truck had 2000 miles on it at the time. They denied me because I will never go back there. I brought my 2021 tundra in for a cracked windshield, the truck had 2000 miles on it at the time. They denied me because the said they saw a chip in the glass. Ok I guess that's just how it goes. Learned to live with it. Next I went in because the center console door skin is coming apart. I showed it to the service writer an he told me no problem bring it back an we will replace it. Came back an they told me I need to pay for it because the truck now has 53,000 miles on it an they only cover up to 30,000 miles. I figured that Toyota would have some pride in the product they put out especially since I bought the truck brand new from hanlees lot. I guess I was wrong. More

Good service nice people that’s the first time that I arrived and got my car straight to get serviced thanks keep it up. arrived and got my car straight to get serviced thanks keep it up. More

Eveeybody was helpful and kind. The place was clean and very convinient. Very very vey great. The place was clean and very convinient. Very very vey great. More