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Hanlees Fairfield Toyota

Fairfield, CA

4.7
1,292 Reviews

2575 Automall Pkwy

Fairfield, CA

94533

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Showing 1,292 reviews

November 10, 2023

Had service done on my Toyota and was very pleased with the service. The service writer was very helpful and kept me informed as to the progress of the service and what they were doing to fix a couple of p More

by pswanson1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Ruiter
November 10, 2023

Everyone is most helpful and welcoming. I was able to get an appointment for my car recall immediately. I appreciate the Uber ride home. More

by RADEDEJI1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service and Cashiers
November 09, 2023

I am very satisfied with service, Tony explained everything and delivered as promised Thanks Tony More

by P.tava
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Ruiter
November 09, 2023

Your service people were very helpful and accommodating. Service was fast and complete. The issue was addressed and taken care of More

by Dd.dodds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Ruiter
November 09, 2023

This dealer ship gives amazing customer service and the technicians, advisors and especially the manager in the service dept are top tier More

by josephjamesumali
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Vas
November 09, 2023

The service was very timely, efficient, and helpful. Customer relations were professional and courteous, which is very much appreciated More

by AV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Hasma
November 08, 2023

Hard to contact and connect by phone. Online works fine, difficult to make appointment by phone. More

by ese1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Ruiter
November 08, 2023

There service advisor was not friendly and was cold. I was told that the work order was already in the system and all I had to do was to show up. That didn't happen. I was never asked if I had a way hom More

by HURTJEFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service advisor
November 08, 2023

Ryan and Tony are the greatest! Tony assisted me and I was very pleased with his friendliness, knowledge and professionalism. More

by Sereptha
Workmanship
Recommend Dealer
Yes
Employees Worked With
Ryan, Tony
November 08, 2023

I brought my car for maintenance service. Thankful that it didn't take long and no problem with my car. Their representative is very helpful by letting me the waiting time. More

by ZANTUACELINA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hasma, Tony
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