Hanlees Fairfield Toyota

Great service by Tony the service advisor and Rick the technician. They were both very courteous and professional. technician. They were both very courteous and professional. More

Yesterday I brought my car in for service, my car had been under the care program, last time my care was serviced it was at 80,000 mile I’m now over 90,000 & didn’t realize my service plan was up. I aske been under the care program, last time my care was serviced it was at 80,000 mile I’m now over 90,000 & didn’t realize my service plan was up. I asked for my regular service that I have gotten for over 15 years on the on the Toyotas that I have owned over the years. I was never given a price so I assumed my care was still under service, but no after the work was done I was hit with the bill. I asked why I was told this in the begin they said it’s on the paper we gave you, I said the unsigned paper that ask for a signature to approve the service. I didn’t argue I paid, but I thought it was horrible not to make it clear More

Our sales guy Chris was great! Everything passed him was terrible. We had a very bad experience with the finance guy named Angel. I have never been treated so poorly when buying a Everything passed him was terrible. We had a very bad experience with the finance guy named Angel. I have never been treated so poorly when buying a vehicle. I would not recommend any of my family Or friends to go here while Angel is the finance guy. More

They tried to sell me 4k worth of service work that I did not need. I went to Roseville Toyota to have them look the following day and they informed me that none of that service was necessary/needed. I w not need. I went to Roseville Toyota to have them look the following day and they informed me that none of that service was necessary/needed. I will not ever return to this dealership again and will make sure to let everyone know how bad you are. More

Great people with excellent service! very knowledgeable, very organized and clean area, great attitude! Thank you for the wonderful service! Ryan, Miley and the all the service and part very knowledgeable, very organized and clean area, great attitude! Thank you for the wonderful service! Ryan, Miley and the all the service and parts department team! More

Absolutely fantastic. Tony let me know what was going on. Very professional yet nice and personable. I'm sold on Hanlees Fairfield Toyo! Tony let me know what was going on. Very professional yet nice and personable. I'm sold on Hanlees Fairfield Toyo! More

Excellent and good costumer service when you arrive to the Toyota facility all you get is a good service at all times the Toyota facility all you get is a good service at all times More

They did a great job and it costed less than I thought it would. They even washed my car for me. would. They even washed my car for me. More

Two appointments, 6 hours plus each, forgot to put on new shocks in the rear. That was the reason for the appointments. After second was told vehicle was done. After looking new shocks were not put on just t shocks in the rear. That was the reason for the appointments. After second was told vehicle was done. After looking new shocks were not put on just the bushings. Later shocks were found. Then told it was going to be another hour. After telling them it need to be done in 30 minutes then they said they would. Both appointments car was dropped off at 0830. First one did not have the parts at 2pm and car was picked up. Second appointment, car was dropped off at 0830 and told it was done at 3pm. But the shocks were not replaced and stayed until 4pm. 7 hours to replace bushing then to forget the shocks which is the main reason car was there. More

Friendly, helpful, and low pressure experience. Only complaint is the front license plate bracket was not installed although Ca law requires front and rear license plate being displayed. Bracket w Only complaint is the front license plate bracket was not installed although Ca law requires front and rear license plate being displayed. Bracket was included not installed. More