Hanlees Fairfield Toyota

I brought my car for maintenance service. Thankful that it didn't take long and no problem with my car. Their representative is very helpful by letting me the waiting time. Thankful that it didn't take long and no problem with my car. Their representative is very helpful by letting me the waiting time. More

Ryan and Tony are the greatest! Tony assisted me and I was very pleased with his friendliness, knowledge and professionalism. Tony assisted me and I was very pleased with his friendliness, knowledge and professionalism. More

There service advisor was not friendly and was cold. I was told that the work order was already in the system and all I had to do was to show up. That didn't happen. I was never asked if I had a way hom I was told that the work order was already in the system and all I had to do was to show up. That didn't happen. I was never asked if I had a way home. More

Hard to contact and connect by phone. Online works fine, difficult to make appointment by phone. Online works fine, difficult to make appointment by phone. More

Ryan Vas the service manager gave me such a hard time about a defective battery that I bought from them. They never disclosed their way of doing math for the proration warranty. I used to drive 30 min about a defective battery that I bought from them. They never disclosed their way of doing math for the proration warranty. I used to drive 30 min from the next town over for my service, and after this last experience they have lost a customer (seems like he didn't really care). I have and will be sharing this experience with others...all over ~$15 . Way to make your customers feel valued!! NOT! More

The staffs here are very friendly and helful, overall I had a very pleasant experience. had a very pleasant experience. More

Leo was the best salesmen ! he did a lot for me and was extremely attentive to my needs to purchasing a new car he did a lot for me and was extremely attentive to my needs to purchasing a new car More

They were very courteous, kind, helpful, informative, prompt in getting questions answered. They were friendly, showed respect. prompt in getting questions answered. They were friendly, showed respect. More

Berry good service and make sure that the bi best of service for customers and make sure that happy customers service for customers and make sure that happy customers More

I’ve always had great customer service. My vehicle has never had a scratch or ding after services and the put my spare tire back in the compartment nice and neatly. I highly recommend thi My vehicle has never had a scratch or ding after services and the put my spare tire back in the compartment nice and neatly. I highly recommend this dealer service center More