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Hanlees Fairfield Toyota

Fairfield, CA

4.7
1,292 Reviews

2575 Automall Pkwy

Fairfield, CA

94533

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Showing 1,292 reviews

October 25, 2023

My experience at Toyota was as close to perfect gets when buying a car. Cindy led me from my original choice to something that checked every box and more. Helpful and concise with a feeling I got more t More

by brnhrtn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cindy amaya, David Ruiter
October 25, 2023

Brad was very kind and welcoming throughout the entire process of purchasing my first new vehicle. He is very friendly, accommodating and was not pushy at all. Very easy to talk to and made everything fai More

by Melissa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zuheir, Brad Hayashi
October 24, 2023

Ive been here 3 or 4 times now and I don’t think I’ve ever waited longer than 90 minutes for service which is great. Service reps are always professional, friendly and informative. Well worth the hour dr More

by Stefona Aaberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pretty much everyone from sales to service at this point has been great. , David Ruiter, Nataly Diaz, Carl Dokes, Brad Hayashi, Charles Lenard, Diana Trujillo, Diego Rodriguez
October 24, 2023

Love the customer service, especially the service department. Seating area is also comfy. Really like Ryan, he is my favorite. More

by Italianwine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Ruiter
October 24, 2023

tech didn't install rotor shield correctly damaged tpms after buying new tires no further resolution More

by PRIMOLEONE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
service dept
October 23, 2023

I have no window wiper action since the repair. I need another appointment aS soon as possible. More

by kmeadpatterson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Ruiter
October 23, 2023

Excellent service. Called me when the parts the car needed were in. Set up the appointment and took care of it promptly when I brought the car in. More

by 65pasty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Worked with individuals in the service department.
October 23, 2023

It’s cleaned and decent but Customet Dervice go out the door always new Servisor Advisots so you don’t get familiar with none!! More

by DAPHNE.CLARK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Ruiter, Brad Hayashi
October 23, 2023

It was a great experience. Very friendly and quick service! Was in and out in under four hours with a new car fully financed More

by baileycotter98
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge and Alberto
October 23, 2023

I am very happy with the service and I am very pleased with the quality of the service! More

by JON_RUSHING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Vas
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