
Hanlees Fairfield Toyota
Fairfield, CA
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Everyone I worked with was friendly and helpful and answered all my questions. They were very fair with negotiations on my trade and new vehicle. answered all my questions. They were very fair with negotiations on my trade and new vehicle. More
From my phone call speaking with a service advisor (Eldin Yballa)to coming to the dealership and getting the customer service done that I needed what a great experience.Eldin Yballa really gave what I would Yballa)to coming to the dealership and getting the customer service done that I needed what a great experience.Eldin Yballa really gave what I would say is top notch customer service.i would recommend this dealership to anyone.customer service means a lot thank you Eldin Yballa…..after getting done I ask to speak to a manager (Ryan Vas) he was just as nice that saying a lot his customer service as a manager was great. What a fantastic team!!!!!!! More
They said they’d fix the headlights and wireless charging plate and didn’t give me an appointment date and time. Now I doubt they will even fix it. They tried to up charge me when I saw almost 5000 dollar ch plate and didn’t give me an appointment date and time. Now I doubt they will even fix it. They tried to up charge me when I saw almost 5000 dollar cheaper price on the internet that night. The next morning they acted like they didn’t know what I was talking about. Financing wasn’t straightforward. I’m going to have to have it redone on me end with another source. Oh and it didn’t come with a full tank of gas or matts. Very disappointing experience overall. I should have went to Vallejo or Vacaville Toyota. More