Hanlees Fairfield Toyota

John was able to accommodated my regular maintenance inspection and two of my rear tires replacement. He will be my service adviser contact for my 2022 Prius prime needs from now on. As well as Chris! inspection and two of my rear tires replacement. He will be my service adviser contact for my 2022 Prius prime needs from now on. As well as Chris! Thank you guys for your help as well as the mechanics and specialists. Keep up the good customer services! More

Customer care, professional, knowledge, desire to find a solution. Teamwork:from Brandon to the technician. solution. Teamwork:from Brandon to the technician. More

People are super nice. Comfortable waiting area. Car detailing was only so so. Won’t bother go there for that again. Comfortable waiting area. Car detailing was only so so. Won’t bother go there for that again. More

Wonderful customer service and great communication. My car came in for service but ended up needing work. Tony was wonderful about taking care of everything that was needed with my warranty. My car came in for service but ended up needing work. Tony was wonderful about taking care of everything that was needed with my warranty. More

Good service but a liitle pricey. Also, my maintenance warning light was not reset, so I had to return to bring it the their attention. Also, my maintenance warning light was not reset, so I had to return to bring it the their attention. More

We had a great experience purchasing our new Toyota Crown. Bryan was extremely helpful prior to our arrival to the dealership making our time there quick and simple. Alberto took great care of us in fi Crown. Bryan was extremely helpful prior to our arrival to the dealership making our time there quick and simple. Alberto took great care of us in finance. More

Very happy with the service I received from Charles. I was searching for a hard to find version of Tacoma. He kept my info and contacted me when one became available. He had the vehicle ready when I arr I was searching for a hard to find version of Tacoma. He kept my info and contacted me when one became available. He had the vehicle ready when I arrived, was helpful and courteous. My experience with the finance person was not positive. I wrote a check for the vehicle, so it was just the DMV, and him trying to sell me extended warranty, service program, and a hazard policy of some kind. His attitude completely changed when I declined. He was curt and made it obviously he was not happy with me. More

CJ was very helpful and professional in explaining what service is to be done to my car. service is to be done to my car. More

Very nice people. Tony was very helpful in helping me understand what the problem was and then fast service in getting a loaner car for me. Tony was very helpful in helping me understand what the problem was and then fast service in getting a loaner car for me. More

Great service advisor! Phone system sucks! Sometimes no answer, no call back when I leave a message! Phone system sucks! Sometimes no answer, no call back when I leave a message! More