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Hanlees Fairfield Toyota

Fairfield, CA

4.7
1,292 Reviews

2575 Automall Pkwy

Fairfield, CA

94533

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Showing 1,292 reviews

July 30, 2023

Excelente costumer service ! The guy at front desk , did a great job , always respectful and friendly More

by Saulm65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Ruiter
Jul 30, 2023 -

Saulm65 responded

Thanks to the costumer service guys

July 29, 2023

No hustle, friendly experience , expected to be attacked by the sales sharks except I got helpful, friendly service More

by MARIEBEEBE01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Diana Trujillo, Diego Rodriguez
July 29, 2023

I called ahead of time for an appointment, not knowing the appointment time was during “lunch”. After waiting for an hour, my vehicle didn’t get touched, therefore I left so I wouldn’t be wasting more tim More

by ian.quiambao
Service Communication
Recommend Dealer
No
Employees Worked With
I didn’t work with the names listed
July 29, 2023

Mr Dela Peña provided an excellent service. Him and the mechanic thoroughly check the vehicle for any defects covered under warranty. They saved me ~$2.0K in maintenance cost. More

by lccorpus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Ruiter
July 29, 2023

Muy eficiente no tube que esperar mi carro por mas de 30 minutos muy amable personal More

by nelidaperez87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nataly Diaz
July 28, 2023

Great service, fast , hospitable, entertaining, informative and all around great customer service. Will definitely come back for next oil change. More

by CANTILLERDON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Niebres,CJ
July 28, 2023

Amazing service. Charges was on point, the soft handoff to the store experience was also amazing. Everyone was Very friendly and it was one of the best car buying exp More

by AMBERALOHA79
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Ruiter, Charles Lenard, Diana Trujillo
July 27, 2023

Great customer service! ! Quick professional service with great communication. No wait to check in and very accommodating if extra service like transportation was needed More

by christineeubanks93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elwin
July 27, 2023

Check-in was quick and easy. Service was completed in about an hour. Faster than last time. Final paperwork handled quickly. Appears all work was done as requested and promised. More

by 4BIRDMAN6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Audrey Ryan
July 27, 2023

Customer service is always great here at this Toyota facility. Staff is always kind. I will always recommend this place as their service is great More

by MARTINJENEL1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Ruiter
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