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Hanlees Hilltop GMC
Richmond, CA
269 Reviews
Welcome to Hanlees Hilltop GMC in Richmond, CA!
Hanlees Hilltop GMC strives as a dealership that stresses the importance of customer service, dedication, hard work, and most importantly, family. We are proud to serve Richmond, San Pablo, Oakland, Walnut Creek, Albany, Berkeley, and surrounding communities in the San Francisco Bay Area as your local GMC dealership! Hanlees was founded by brothers Dong K. Lee and Dong I. Lee, along with brother-in-law Kyong S. Han in 1993, so we’re backed by over 30 years of experience! Our staff caters to the local Spanish-speaking community and is familiar and trained in Espanol to help make your car buying experience that much better.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 269 reviews
April 25, 2024
Great customer service, as soon as I got there someone right away greeted me and help me. right away greeted me and help me. More
by Dahlialov07
Verified Customer
Helpful April 18, 2024
Jason always helps me out with my vehicle and servicing it. Very communicative and helpful! Keeping my vehicle up to date on any service needed. it. Very communicative and helpful! Keeping my vehicle up to date on any service needed. More
by ALEXM_09
Employees Worked With
Jason in service.
April 04, 2024
Jason in the service department was excellent. From the moment I took my vehicle in until all service and repairs were complete one week later. Jason was knowledgeable and explained the process ne From the moment I took my vehicle in until all service and repairs were complete one week later. Jason was knowledgeable and explained the process needed for the repairs and reviewed the cost and time needed to complete. He followed up with two "status" calls during that period. Very customer service oriented and personable! More
by lauriem1
Employees Worked With
Jason
April 04, 2024
Needed general servicing along with air conditioner and passenger seat repair. Jason was amazing from start to finish (one week) including follow up calls to inform me of updates and status. Excellent cust passenger seat repair. Jason was amazing from start to finish (one week) including follow up calls to inform me of updates and status. Excellent customer service skills, very personable. More
by lauriem1
Employees Worked With
Jason
February 06, 2024
welcoming professional knowledgeable i felt welcomed upon arrival the atmosphere set was professional !! jason himself very warm and knowledgeable . overall i had a great experience arrival the atmosphere set was professional !! jason himself very warm and knowledgeable . overall i had a great experience More
by mills.antoinette
Employees Worked With
jason
