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Hanlees Hilltop GMC

Richmond, CA

4.4
323 Reviews

3255 Auto Plaza

Richmond, CA

94806

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Showing 323 reviews

November 02, 2023

Worst customer service I have ever experienced, in all 15 years I’ve owned a GMC. I gladly paid money out of my pocket to have my truck towed to another GMC dealer. I am disappointed my experience.was very u More

by roxana
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Jason, Ana, Ash
November 01, 2023

Clean , great service manager who was polite, courteous, and knowledgeable answered my questions very professionally More

by joyceegirl33
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
October 30, 2023

Jason was such a pleasure he took care of me and my car! Thank you Hanlees Hilltop Team! More

by Adriannaaddison92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasun
October 26, 2023

Super fast and easy check in. Advisor was extremely helpful. Will be returning because of the Advisor. More

by moreno.j.510
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor
October 25, 2023

Jason is an excellent asset to the dealership, customer service was amazing as is always!! More

by CHILLYWILLIE2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason~Service Department
October 25, 2023

I call in to check see if the will able to service my truck since I don’t have appointment and the person answered the phone she said if I come now should be get my oil change right away More

by José García
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not listed
October 25, 2023

Very professional and courteous Polite, excellent work, excellent customer service I would highly recommend Miguel is the best More

by h.gjertsen73
Recommend Dealer
Yes
Employees Worked With
Paul Galassi, Paul Galassi
Oct 25, 2023 -

h.gjertsen73 responded

Very professional and courteous Polite, excellent work, excellent customer service I would highly recommend Miguel is the best

October 25, 2023

Satisfactory guaranteed work I will recommend Hanlees Hilltop Buick GMC to others. Jason and staff are excellent to work with.. More

by desimsmill7
Recommend Dealer
Yes
Employees Worked With
Jason
October 20, 2023

This dealership is great. I purchased my first new vehicle and I was treated with the utmost respect and I was well taken care of. Paul was patient and answered all my questio More

by DENNIS.TAYLOR85
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Galassi, Hector Guerra
October 18, 2023

Hector & Khalil were great! Starting the buying process over the phone & wrapped up after work. The work they put in before I arrived in person made things go quickly & smoothly More

by SHANIKARMONROE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Khalil, Hector Guerra
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