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Hanlees Hilltop GMC

Richmond, CA

4.4
324 Reviews

3255 Auto Plaza

Richmond, CA

94806

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Showing 324 reviews

September 01, 2023

Thanks for the good Service! Anddre was very helpful. And Bill the Service Technician is wonderful, kind and skilled. More

by dfalkenstine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andre and Bill
Sep 01, 2023 -

dfalkenstine responded

Andre was very helpful. And Bill the Service Technician is knowledgeable, kind and skilled. He has the customers concerns, satisfaction and safety at heart

September 01, 2023

Service was fantastic your guys are top notch and extremely helpful I have no complaints More

by Tarmagost
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg James, Siavash Amirmehrabi, Paul Galassi, Hector Guerra
August 31, 2023

we will not return to this dealership for any reason. The customer service was not acceptable and we were treated terribly by Jason. He was disrespectful and condescending and rude. We had to call the co More

by tthompson0106
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
jason and Ash
August 31, 2023

Good customer service. They answered all my questions. The diagnostics, repairs/work are expensive! I had to leave the car a few times to wait for car parts to be delivered More

by RVANDY2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andre
August 30, 2023

Thank you to the service department the mechanics and the cashier.. So I’ll be back. More

by desimsmill7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
August 30, 2023

Your the only people I have had do anything to my LaCross and I’m happy with you More

by daveewing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg James
August 29, 2023

Customer Service Agent courtesy well done. Speedy service. Explained all done and need to serviced on my SUV Including estimates. More

by W
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg James, Siavash Amirmehrabi, Paul Galassi, Hector Guerra
August 29, 2023

The employees we're professional with the customer good communication very clear shop the wayrintime More

by ELADIOCAMPOS7071
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg James
August 29, 2023

Andre is great. Respectful, Calm and very helpful. I always choose to go to him. More

by Maritza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure who these ppl are
August 28, 2023

Great to work with. They made the truck buying experience easy and quick! Also the detailing the new vehicle was amazing. More

by LWRAY
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Paul Galassi
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