
Hanlees Hilltop Hyundai
Richmond, CA
Filter Reviews by Keyword
By Type
Showing 617 reviews
Hi, since I started taking my car to service with them, I found that they really care about customers and their cars, they are really professional and conscious, doing things the right way and that is what I found that they really care about customers and their cars, they are really professional and conscious, doing things the right way and that is what I want. Thank you Lou and Nallely, for your great job. More
Everyone is extremely pleasant. They have improved their sitting area. I am pleased that they now offer car washes. They have improved their sitting area. I am pleased that they now offer car washes. More
Very reliable and professional. This is the only dealership my family purchased our vehicles from and services them. They test drove my car three times to ensure the braking syste This is the only dealership my family purchased our vehicles from and services them. They test drove my car three times to ensure the braking system is in perfect conditions. More
Not many salespeople there, not easy to get the answer what I wanted and even some information wasn’t accurate at all. Overall experience with a salesperson wasn’t happy. what I wanted and even some information wasn’t accurate at all. Overall experience with a salesperson wasn’t happy. More
My car was in the shop for 2 months+ with absolutely no communication & even being put on hold for 2 hours, 3 or more times. When I hung up & called back the first 2 times i was put on hold for 2 hours, t communication & even being put on hold for 2 hours, 3 or more times. When I hung up & called back the first 2 times i was put on hold for 2 hours, they heard my voice & put me on hold again. Absolute disaster my service advisor was Nayeli who seemed to care the most out of everyone but unfortunately it was far from enough communication & care. More