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Hanlees Hilltop Toyota - Service Center

Richmond, CA

4.2
720 Reviews

720 Reviews of Hanlees Hilltop Toyota - Service Center

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June 13, 2025

Service rep Moss was pleasant and shuttle drive was friendly and on time. They got me in and out and notified me of an issue with the radiator. Checkout and paying was fine. More

by TOKYOKIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service rep
June 12, 2025

Good Customer service, attention to my needs, very prompt and attentive . Let me know my warranty terms More

by diosy1225
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
June 12, 2025

It's been okay but I usually have a more personable experience with Jenny. Which is why I've been coming back More

by SABIRNAJLA
Recommend Dealer
Yes
Employees Worked With
Carlito
May 30, 2025

I did not get a service because I trade in my car that day instead. More

by Dolores
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Leal
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I do not know any of those employees. Ricardo left sometime ago.
May 29, 2025

I’m always happy with the service I receive at Hanlees Hilltop Toyota. Thank you. More

by Maryhealy025
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Employees
May 29, 2025

The people who helped me were very efficient and helpful. I was in and out in the same day! More

by PLILYSENG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
May 24, 2025

My 15 year old car had an uncommon problem. As I understand it, the service department technician worked diligently to identify and fix my vehicle. I was dreading the thought of buying a new c More

by Highlander from Hell
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlito Delphine’s Jr and Lou
May 10, 2025

Excellent customer service easy to talk to him and good listener to my problem. Two thumds up for Moss .Hope nextime I will meet him again. More

by Nando352
Recommend Dealer
Yes
Employees Worked With
Moss
May 09, 2025

Service was good. Exterior detail was very good. Disappointed that they didn’t check my rear wiper blades. Had to go back and order them. More

by MCHAN10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ahin Lee
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2025

I was treated professionally, everyone was friendly, and the wait time was not that long. Thank you! More

by HELENAMAZZARIELLO
Recommend Dealer
Yes
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