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Hanlees Hilltop Toyota - Service Center

Richmond, CA

4.2
726 Reviews

726 Reviews of Hanlees Hilltop Toyota - Service Center

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July 09, 2025

Short conversation, called me to ask if I wanted to buy tires but did not call me when the service was completed. More

by adriana.espinoza76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anthony Garcia
4.0
This rating includes all reviews, with more weight given to recent reviews.
Thai Nguyen
2.0
This rating includes all reviews, with more weight given to recent reviews.
July 02, 2025

Fast Quick,speedy friendly and pleasant Clean,waiting room was comfy. Bathroom was clean and coffee was hot. More

by Jenee1964
Recommend Dealer
Yes
July 01, 2025

Easy to get appointment and always organized and courteous. One ding - service inflated my 36/35 tires to 40 psi each. Don’t do that. More

by MAHKOOK
Recommend Dealer
Yes
Employees Worked With
Service
June 18, 2025

Was very nice to do business with everyone Was so nice to work with us and made sure we lift happy thank you☺️☺️ More

by LelaWilson57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jubilant,
June 18, 2025

My experience at Hanlees Hilltop Toyota was a great one and Marinca Morales went above and beyond to make sure I was taken care of. Thanks Hanlees Hilltop Toyota! More

by CFAJARDO0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marinca, Morales
June 18, 2025

Everything went well and in time. The lady who helped me was very friendly and nice. More

by tentharpa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricardo Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Benavides
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jermaine Del Rosario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Leal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Lantican
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ahin Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Rengifo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thai Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 13, 2025

Service rep Moss was pleasant and shuttle drive was friendly and on time. They got me in and out and notified me of an issue with the radiator. Checkout and paying was fine. More

by TOKYOKIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service rep
June 12, 2025

Good Customer service, attention to my needs, very prompt and attentive . Let me know my warranty terms More

by diosy1225
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
June 12, 2025

It's been okay but I usually have a more personable experience with Jenny. Which is why I've been coming back More

by SABIRNAJLA
Recommend Dealer
Yes
Employees Worked With
Carlito
May 30, 2025

I did not get a service because I trade in my car that day instead. More

by Dolores
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Leal
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I do not know any of those employees. Ricardo left sometime ago.
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