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Hanlees Hilltop Toyota - Service Center

Richmond, CA

4.2
717 Reviews

717 Reviews of Hanlees Hilltop Toyota - Service Center

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August 24, 2024

Jessie Lobos, does such a great work in explaining and taking care of his clients. Always a pleasant experience while working with him. More

by DAISYBAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessie Lobos
August 22, 2024

We like working with Mike H. in service: reliable. Knowledgeable. Informative. Experienced. We don't like the turnover rate of service agents More

by Maholman
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Check out staff are efficient and friendly
August 17, 2024

Criminals/crooks. The dealership commits fraudulent acts, then tries to cover them up. When pushed, they do the minimum to remedy them. The service department lies More

by Nowaywilliletyouidme
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anthony Garcia
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Liew Saechao
August 14, 2024

You need to have coffee and Doughnuts in the morning please. I wish the drive can call me up when he is in his way to pick me up. More

by AABDEL21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenny Wliams
July 31, 2024

Had oil change on Prius. Went very smoothly. James was very helpful. It was extremely windy outside in service drop off arewa. More

by GRUMPYGRAMPABILL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
July 06, 2024

James Kloeppel provided professional and attentive service. He was very thorough and explained service options in detail. More

by SARGE_ANA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Kloeppel
June 28, 2024

Super helpful. Not pushy at all. And ir was clear they were listening as I described what was critical for me in making a purchase. More

by MOREDIVA
Recommend Dealer
Yes
Employees Worked With
Anthony Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thai Nguyen
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 22, 2024

I was helped every step of the way by Lou and the service team. My Lexus was in good hands the whole time and I am greatful for the team fixing my issues More

by Sánchez.mcbride
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lou
June 19, 2024

Quick service not expensive very thorough and informative service writer. I will come back again More

by JENNIEKEISER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 17, 2024

El servicio fue excelente servicio, muy bien atendida por el agente. Su sugerencias fueron acertada More

by Sae3641
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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