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Hanlees Hilltop Toyota - Service Center

Richmond, CA

4.2
720 Reviews

720 Reviews of Hanlees Hilltop Toyota - Service Center

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November 18, 2023

Thank you for your great support. My Car was ready very quickly. Always I will selec your store. Best regards More

by AGUILAR ALEXANDER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Benavides
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 17, 2023

Mr. Liew Saechao had tremendous and excellent customer service. He explained the details of my maintenance and provided me a timeframe of my wait time. He was very accommodating to my needs and kind! You’ More

by sfsaephan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liew Saechao
November 17, 2023

I went for a oil change with coupon. Then wanted to add tire rotation and brake inspection for extra. However service representative told me if I add extra services oil change coupon wou More

by ROYALRAY7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Donot
November 17, 2023

Great service representatives and a lot of patience with answering questions. Thank you Toyota staff!!! More

by Jorgecsf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luei Saechao, Jenny and Felipe Cortez
November 16, 2023

Inspection was done as it was written on the paperwork. Owner was satisfied with the filter oil change service. Good job! More

by NA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 16, 2023

Service is always good. The advisors are ok. My overall service experience here is good. More

by NILESHMAHARAJ13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know
November 16, 2023

Jesse helped us save money discovering we had extended warranty. He was knowledgeable and professional. Thank you! More

by MJQ7777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessie Lobo (5 stars)
November 16, 2023

Huey micheal was an excellent agent! Helped and provided me the service i needed! Smiles and spreads good vibes!! Thank you Micheal! More

by Lajatoariane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heuy Michael
November 14, 2023

Service advisor I was friendly and knowledgeable, explained the issues and provided future repairs needed. More

by Dom.erfe52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saechao, Liew
November 13, 2023

I spend about 45 minutes waiting in line even with appointment that’s ridiculous. I which they could have more staff to help when dropping off the care. More

by l_VALENZUELA_18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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