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Hanlees Hilltop Toyota - Service Center

Richmond, CA

4.2
708 Reviews

708 Reviews of Hanlees Hilltop Toyota - Service Center

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January 19, 2025

Bought our 4Runner here in 2008 & have used their service dept ever since. Always thorough top notch service. More

by FOOMALEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenny Williams, AK Muni
January 17, 2025

They messed up my car, but then they fixed it and the service was good More

by aprecia1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Williams l, she was great
January 15, 2025

The people in the dealership were very courteous and attentive to us. Also, they were warm and explained every detail of the transaction. More

by DURA_BIANCA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Garcia
4.0
This rating includes all reviews, with more weight given to recent reviews.
Thai Nguyen
4.0
This rating includes all reviews, with more weight given to recent reviews.
January 15, 2025

Martha in the Service Center department was very informative and helpful! Would absolutely recommend her to family/friends who own a Toyota automobile. Her customer service is superior. More

by Julio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martha in Service Center Department
January 13, 2025

The representative that catered me was good and answered my questions while i was asking what are the good options for my 30k mileage at the moment More

by Martin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricardo Machado
3.0
This rating includes all reviews, with more weight given to recent reviews.
James Benavides
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jermaine Del Rosario
3.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Leal
3.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Lantican
3.0
This rating includes all reviews, with more weight given to recent reviews.
Ahin Lee
3.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Garcia
3.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Espinosa
3.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Rengifo
3.0
This rating includes all reviews, with more weight given to recent reviews.
Thai Nguyen
3.0
This rating includes all reviews, with more weight given to recent reviews.
January 10, 2025

Easy online appointment Punctual appointment Communication was great Service was A+ Service guy was great More

by Sha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessie lobo
January 01, 2025

I was told my vehicle would be ready on Saturday. I brought it in on Friday. Martha told me that the part had to be ordered. I told her I needed the truck by Monday. She said that shouldn’t be a prob More

by MARTINBROWN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Martha Service
January 01, 2025

The woman who took care of me was very thoughtful and the mechanic as well, both answering my questions thoroughly. The mechanic did a great job. More

by peachmum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I can’t remember their names.
December 22, 2024

It is well run and appears to be well managed. Everybody is very polite and cheerful. More

by MARK.KREVOLIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Benavides
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 18, 2024

This service experience was better than the previous few times I had been there. Jesse was helpful with my missing key fob that was owed me. Also he listened to my concern about the key flashing red. More

by Alli_B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse
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