713 Reviews of Hanlees Hilltop Toyota - Service Center
Made an appointment for 7:45am on a Saturday. The driveway was blocked until 8am. Okay that’s fine I guess. Being the 3rd car inline Regardless of an appointment was still about a 2.5 hour wa The driveway was blocked until 8am. Okay that’s fine I guess. Being the 3rd car inline Regardless of an appointment was still about a 2.5 hour wait. This is just for an oil change and a tire rotation. Don’t make all these appointments if you can’t keep up with the customers. More
Horrible customer service in the service department; no accountability just excuses for poor service; second time taking my car in and horrible each time accountability just excuses for poor service; second time taking my car in and horrible each time More
Easy to schedule an appointment. Service Representative friendly and professional. At the service counter the Rep adjusted my price to reflect my coupon. Establishment clean and c Service Representative friendly and professional. At the service counter the Rep adjusted my price to reflect my coupon. Establishment clean and customer friendly tv area nice touch while waiting. Honestly the service provided throughout the years has been excellent. Rep returned my coupon I plan to visit in October. More
Everybody was very kind and accommodating, but five stars especially goes to Sales Rep Ricky Machado who took his time explaining how the purchase process worked, and especially about the car itself. He was especially goes to Sales Rep Ricky Machado who took his time explaining how the purchase process worked, and especially about the car itself. He was very patient with older folks (us!) and we were quite comfortable with him. He was very helpful, and we are grateful for his assistance. More