Hanlees Hilltop Toyota - Service Center

While traveling, my Highlander developed a leak around the rear axle. Hanlees got me in first thing the next morning, found and fixed the problem and had me back in the road by 1:00 pm. Jenny, the service the rear axle. Hanlees got me in first thing the next morning, found and fixed the problem and had me back in the road by 1:00 pm. Jenny, the service agent was awesome! More

Good service from the cashier to the advisor they were awesome would definitely bring my truck back here. awesome would definitely bring my truck back here. More

Good job and well done. The employee is very knowledgeable and friendly. The place is very clean. The employee is very knowledgeable and friendly. The place is very clean. More

Service was amazing, Sheila and Jenny took great care of me, fast service, they were able to accommodate me without an appointment, highly recommend me, fast service, they were able to accommodate me without an appointment, highly recommend More

Muy mala comunicación y no quedé satisfecho me dejaro 1 semana sin carro y no ofrecieron transporte si yo no me tomo un día libre en mi trabajo para saber cómo va mi carro no me comunican nada llame muc semana sin carro y no ofrecieron transporte si yo no me tomo un día libre en mi trabajo para saber cómo va mi carro no me comunican nada llame muchas veces y me ponían en espera siempre y al final me colgaban o mi llamada no entraba. En el dealer de Oakland de deje mi carro 1 día y me dieron otro y no pague nada More

It was hard getting a call back. Called twice the first day, left a message and never got a call back. Took two days to finally get someone to schedule an appointment. Then they kept Called twice the first day, left a message and never got a call back. Took two days to finally get someone to schedule an appointment. Then they kept the truck six hours for a simple tire rotation after promising it to be ready by 10AM. Never called me when it was done at 9:25, Then they claimed they did call. My smart phone said I had no missed calls so I know they didn’t call. I tried calling the dealer at 11:30AM and got no one so I left a message to call me for an update. They never called back. Finally I called six and a half hours and got a live person who informed me it was ready. Very poor service. Hope they do better in the future. More

Always nice and clean. Service advisors are nice and explain what is needed for your car. Service advisors are nice and explain what is needed for your car. More

All I wanted to know is if my broken center console would be covered under warranty but instead I was told it was broken and was charged over $300! I already knew it was broken and I did nothing to break it be covered under warranty but instead I was told it was broken and was charged over $300! I already knew it was broken and I did nothing to break it yet its not covered and they want a total of over $1000 to make my center console close again. My car is less than 2 years old with less than 15,000 miles. I am very disappointed in this dealership! More

Taking time to wait for the representative to check my car, but the preparation of the estimate was so quick car, but the preparation of the estimate was so quick More

Great Customer Service. My advisor explained the process, past services and what work was required during this service. My advisor explained the process, past services and what work was required during this service. More