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Hanlees Hilltop Toyota - Service Center

Richmond, CA

4.2
735 Reviews

735 Reviews of Hanlees Hilltop Toyota - Service Center

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July 25, 2023

The person helping me was really nice she is very professional i did not feel like she was pressured me to do more work in my car More

by Annaandino62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TABETHA SHAW
July 25, 2023

Service representative was knowledgeable and helpful. Very nice. Explaining what work was to be done More

by kaushajackson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Repair and maintenance representative
July 25, 2023

Wonderful. It took 3.5 hours to get my oil changed, at 130.00. They did have water, though and places to sit. I had no idea it would take so longhand was n More

by HELENAMAZZARIELLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Haile
July 24, 2023

Nice people except for the long even with appointments. Why schedule people all at the same time then you’re late to ope. I have waited for long More

by SQUIAMCO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not talk to these people
July 24, 2023

Joe confirmed our request, but later charged us anyway. Hopefully it’s will be worked out.? More

by Romel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe in service
July 24, 2023

The service is good and nice. They have shuttle service that really helps me to get home and back to pick up my car. More

by RENBRO1020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
July 23, 2023

The service person was very helpful and concerned about my needs, also I enjoyed the quick service. More

by GAINESMILLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
July 23, 2023

Check in was fine. Check out team seemed disinterested. No conversation offered about the service details, anything that was found or not found. Simply asked for my sig More

by AAKASHAGARWAL11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure
July 22, 2023

Good service for over 30 years on my three Toyotas, I’m looking for a replacement in the near future. More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessie lobo
July 22, 2023

I was very disappointed that the service representative was going to charge me for parts that are covered due to my car being Certified. I had to call Toyota corporate to find out. They were able to find t More

by Luisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Representative
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