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Hanlees Hilltop Toyota - Service Center

Richmond, CA

4.2
709 Reviews

709 Reviews of Hanlees Hilltop Toyota - Service Center

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November 30, 2024

Need free water bottle/ juice/coffee for waiting customers. Oil changes take too long as compared to other dealerships. (1hr & 30 mins). More

by TWB3151
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martha
November 28, 2024

Clean and spacious check in and waiting area. Friendly staff. Efficient service. Promptly attended to despite coming early for my appointment. More

by GMASARIRA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morales Marinca - Service Department
November 27, 2024

Liew was a great help. Very informative and easy to work with. Would highly recommend More

by Jon S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liew Saechao
November 26, 2024

Service Advisors make is easy to go in and out and are very responsive with our demands More

by Rubs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Benavides
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thai Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 26, 2024

Great services dept, really helped my services requested. Would definitely bring my truck back again. More

by Chai1285
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenny
November 23, 2024

I think is very efficient for the service, I like it and I definitely recommend it to others so thank you and I hope see you soon More

by Josemanuelruiz1734
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ahin Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 22, 2024

Courtesy Ride shuffle takes too long to pick up the passengers and takes too long to drop off More

by ahmadhussainshah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
November 22, 2024

I spend little bit of time waiting while my car get the schedule service. Awesome 👌 More

by RT_IJER0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thai Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 19, 2024

Had to walk home 4 miles because they kept my car for 4 hours for an oils change. For the first time since 2019 they did not offer a shuttle or any other way home. I was not prepared for this. I couldn’t m More

by poncejesus66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
November 19, 2024

V e r y g o o d j o b everything was great thanks More

by Zahid Aslam Muhammad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liew
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