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Hanlees Hilltop Toyota - Service Center

Richmond, CA

4.2
711 Reviews

711 Reviews of Hanlees Hilltop Toyota - Service Center

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June 16, 2023

Muy amables y me ayudaron los recomiendo les dos 10 de 10 en Todo 👍 estoy feliz More

by rudigonzalez502
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ahin Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Audrey Ryan
June 16, 2023

Bad work, too expensive, after 30 years being a client, I’m very dissatisfied, I took my car for 125000 miles service, I notice some shaking, after a week, I took the car to solve the problem, I was told i More

by ARIESMARCELLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anthony Garcia
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 15, 2023

Great customer service always welcoming . Keep me updated on any service that is needed . Always checking for pending recalls so my car is serviced properly ! More

by Ohana143
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Nguyen
June 15, 2023

W o w w w w w w w w w w w w w More

by Teteishque16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
José Cadena
June 15, 2023

Fixed what needed to be fixed on time and at less than money than quoted More

by Higmanjk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Lantican
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 14, 2023

The service staff for check in is very welcoming, accomodating and helpful. The thing they need to improve is always a long wait, just to check in your car, it takes almost an hour and you have to w More

by ANALIZAROMERO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I dont remembered the name who checked in my car.
June 14, 2023

When I drop off my truck for a service it has only 1111 miles on it. When it was fished it had 1126 miles. When I check the Toyotas app it jag registered 8 harsh accelerations 6 harsh cornering. It seems t More

by MIENSEAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No one was listed
June 14, 2023

Man who helped me check in was very nice and personable. Appreciated him a lot. My car took twice as long as I was told it would and all I needed was an oil change and I had to wait in lobby the whole time, More

by SOPHIAMACIEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Nguyen
June 14, 2023

With appointment drop up facility no with out appointment no drop. Which is not fair Thank you More

by Sirjana
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Nguyen
June 14, 2023

It was a good service and even more a better customer service. Loved it a lot More

by Bigyan2002
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Tom Nguyen
Jun 14, 2023 -

Bigyan2002 responded

It was a good experience

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