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Hanlees Napa Chrysler Dodge Jeep Ram
Napa, CA
192 Reviews
Hanlees Chrysler Dodge Jeep Ram of Napa strives as a dealership that stresses the importance of dedication, hard work, and most importantly, family. We are proud to serve Napa Valley, American Canyon, Vallejo, Sonoma, Saint Helena, and surrounding areas as your local CDJR dealership!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 192 reviews
Verified Customer
March 31, 2025
Hourly rates are very expensive with the hourly minimum per task. seems very unreasonable for the customer. per task. seems very unreasonable for the customer. More
by GLENN.SALVA
Employees Worked With
March 22, 2025
They were very interested in the health of my vehicle. I must say the my jeep runs better then before. I must say the my jeep runs better then before. More
by Van
March 22, 2025
Service was for warranty approval only, got bill for 1000.00 diagnostics with no consent. Calls to service were unanswered due to low staff.very poor communication with me. 1000.00 diagnostics with no consent. Calls to service were unanswered due to low staff.very poor communication with me. More
by KENWASON1
March 11, 2025
Lily was amazing! She answered all our questions and was very patient with us. The whole process was very easy and they actually took their time to review everything t She answered all our questions and was very patient with us. The whole process was very easy and they actually took their time to review everything to ensure it worked for both parties. More
by SUSANVILLA16
Employees Worked With
Lily
February 27, 2025
Thank you for reminding me for maintenance & right after the call, called service & made me appointment 2-3 hours my services done. Very professional & excellent service.🤙 the call, called service & made me appointment 2-3 hours my services done. Very professional & excellent service.🤙 More
by Sunny
Employees Worked With
Maui
January 17, 2025
Bad experience. They sold us a brand new car that needed service before rolling out of the dealership, we agreed to pick up the car several days after being paid for They sold us a brand new car that needed service before rolling out of the dealership, we agreed to pick up the car several days after being paid for to allow time for service. When the car was finally available, and after driving 4hs round trip to pick it up, turns out the car had another issue, which we pointed out at the time, but were dismissed by Carlos, who sent us home with a faulty car, assuring us it was nothing. Then they basically disappeared for several days without addressing our concerns. We finally gave up and took the new car to a different dealer to get the problem fixed. I’d recommend you to stay away from Hanless Napa. Just feel sorry for Victor that seems honest and hard working. More
by SB
Employees Worked With
Carlos
