
Hanlees Napa Chrysler Dodge Jeep Ram
Napa, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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The customer service was poor. The dealership did not help in trying to find a resolution for my 2020 Jeep Gladiator. My Gladiator has been a good vehicle other than a clutch issue The dealership did not help in trying to find a resolution for my 2020 Jeep Gladiator. My Gladiator has been a good vehicle other than a clutch issue that seems to be not repairable. I wanted to replace My Gladiator with a new one dealer is making it difficult More
We had a very easy interaction with Hanlees. We called about a Ram 1500 they had on the lot and discussed the deal before we even got to the dealership. Once we were there there were no shenan We called about a Ram 1500 they had on the lot and discussed the deal before we even got to the dealership. Once we were there there were no shenanigans from them just straight dealing. Lily our sales person was great, knowledgeable and friendly, and helpful the whole time. More
Hourly rates are very expensive with the hourly minimum per task. seems very unreasonable for the customer. per task. seems very unreasonable for the customer. More
They were very interested in the health of my vehicle. I must say the my jeep runs better then before. I must say the my jeep runs better then before. More
Service was for warranty approval only, got bill for 1000.00 diagnostics with no consent. Calls to service were unanswered due to low staff.very poor communication with me. 1000.00 diagnostics with no consent. Calls to service were unanswered due to low staff.very poor communication with me. More
Lily was amazing! She answered all our questions and was very patient with us. The whole process was very easy and they actually took their time to review everything t She answered all our questions and was very patient with us. The whole process was very easy and they actually took their time to review everything to ensure it worked for both parties. More
Thank you for reminding me for maintenance & right after the call, called service & made me appointment 2-3 hours my services done. Very professional & excellent service.🤙 the call, called service & made me appointment 2-3 hours my services done. Very professional & excellent service.🤙 More