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Hanlees Napa Chrysler Dodge Jeep Ram
Napa, CA
262 Reviews
Hanlees Chrysler Dodge Jeep Ram of Napa strives as a dealership that stresses the importance of dedication, hard work, and most importantly, family. We are proud to serve Napa Valley, American Canyon, Vallejo, Sonoma, Saint Helena, and surrounding areas as your local CDJR dealership!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 262 reviews
June 18, 2023
Very aggressive at the beginning. Was told the gas tank would be filled up, however it was not, it remained at 1/4 tank. I ask about warranty and I received a round about answer caus Was told the gas tank would be filled up, however it was not, it remained at 1/4 tank. I ask about warranty and I received a round about answer causing me to believe I would have a 30 day warranty. I was rushed to sign paperwork only to learn no warranty would be given. I also discovered only one key remote was with the car. Impressive at the beginning yet disappointed at the final process. Wouldn’t be my choice to return for another vehicle. More
by Carlton964
Verified Customer
June 18, 2023
It was very pleasant experience Jayson was very helpful All the employees are very well trained All the employees are very well trained More
by Hari Baskaran
June 16, 2023
Professional, courteous, friendly, and all around our best buying experience. Lily made everything easy, pleasant, and was very thorough. Toni made completing closing paperwork efficient and stress-free. best buying experience. Lily made everything easy, pleasant, and was very thorough. Toni made completing closing paperwork efficient and stress-free. We’ve purchased many new Jeeps and other vehicles since 1978, and this was our best ordering and purchasing experience ever. Hanlees Jeep of Napa is number one in our book. More
by warhorse33
June 15, 2023
Excellent service! Very pleased. This is my second Jeep purchase and I have found the service department to be fast and efficient as well. Very pleased. This is my second Jeep purchase and I have found the service department to be fast and efficient as well. More
by andriafalcon@gmail.com
June 14, 2023
Everyone was extremely nice and knowledgeable. The entire process was smooth and I did not wait long.. The entire process was smooth and I did not wait long.. More
by ASHLEYLEMONIUS
June 09, 2023
First time it was in for a month waiting for a part, got it back one day and had to take it back. Now it’s three weeks and still waiting. Thank goodness I paid for a lifetime drive train warranty, but I wan it back one day and had to take it back. Now it’s three weeks and still waiting. Thank goodness I paid for a lifetime drive train warranty, but I want my truck fixed and back! More
by Lee
Employees Worked With
Jimmy Sanchez
June 07, 2023
Turns out I was completely mislead about what needed to be fixed. I took it to another mechanic and they couldn’t believe what you reported. You wanted over 5k in repairs for things that didn’t need it. be fixed. I took it to another mechanic and they couldn’t believe what you reported. You wanted over 5k in repairs for things that didn’t need it. More
by jessicapray
Employees Worked With
Mitch?
