Hanlees Napa Chrysler Dodge Jeep Ram - Service Center

Everyone at the dealership is very friendly and helpful. Very good customer service. I like that I can get my jeep serviced in the same town I live in. Very good customer service. I like that I can get my jeep serviced in the same town I live in. More

I was very pleased with the service manager guiding me through the air bag replacement, and allowing me to check other items that needed attention. Your dealership is going to prosper with this type of qu through the air bag replacement, and allowing me to check other items that needed attention. Your dealership is going to prosper with this type of quality in your service department. I look forward to doing more business with Hanllees Napa Chrysler Dodge More

Maui provided great communication and service for my Hellcat Durango. I can tell he wanted nothing but the best for me and my car. I appreciate that kind of service. Hellcat Durango. I can tell he wanted nothing but the best for me and my car. I appreciate that kind of service. More

My car battery died on my wedding day and my jeep was towed to this dealership. I was leaving on my honeymoon that week. I feel like I was taken advantage of by being charged almost $1,000. I had no choi towed to this dealership. I was leaving on my honeymoon that week. I feel like I was taken advantage of by being charged almost $1,000. I had no choice, but I wouldn’t recommend this to anyone. More

This is the worst of worst dealerships I have ever been to from service advisors to techs. to from service advisors to techs. More

On time service. Polite and informative check in procedure. Showed me how to do something different with my radio which was great. Polite and informative check in procedure. Showed me how to do something different with my radio which was great. More

service appointment was great! made appointment for the same day, took vehicle in and was completed the same day, exceptional service for Maui in service dept. made appointment for the same day, took vehicle in and was completed the same day, exceptional service for Maui in service dept. More

The customer service was poor. The dealership did not help in trying to find a resolution for my 2020 Jeep Gladiator. My Gladiator has been a good vehicle other than a clutch issue The dealership did not help in trying to find a resolution for my 2020 Jeep Gladiator. My Gladiator has been a good vehicle other than a clutch issue that seems to be not repairable. I wanted to replace My Gladiator with a new one dealer is making it difficult More

The work they did kept me informed on the process n what has to be done has to be done More

Hourly rates are very expensive with the hourly minimum per task. seems very unreasonable for the customer. per task. seems very unreasonable for the customer. More