Hanlees Napa Chrysler Dodge Jeep Ram - Service Center

service appointment was great! made appointment for the same day, took vehicle in and was completed the same day, exceptional service for Maui in service dept. made appointment for the same day, took vehicle in and was completed the same day, exceptional service for Maui in service dept. More

The customer service was poor. The dealership did not help in trying to find a resolution for my 2020 Jeep Gladiator. My Gladiator has been a good vehicle other than a clutch issue The dealership did not help in trying to find a resolution for my 2020 Jeep Gladiator. My Gladiator has been a good vehicle other than a clutch issue that seems to be not repairable. I wanted to replace My Gladiator with a new one dealer is making it difficult More

The work they did kept me informed on the process n what has to be done has to be done More

Hourly rates are very expensive with the hourly minimum per task. seems very unreasonable for the customer. per task. seems very unreasonable for the customer. More

They were very interested in the health of my vehicle. I must say the my jeep runs better then before. I must say the my jeep runs better then before. More

Service was for warranty approval only, got bill for 1000.00 diagnostics with no consent. Calls to service were unanswered due to low staff.very poor communication with me. 1000.00 diagnostics with no consent. Calls to service were unanswered due to low staff.very poor communication with me. More

Brought Jeep in for annual maintenance, it was finished in just over an hour, and everything is working perfectly. in just over an hour, and everything is working perfectly. More

Too slow. Too expensive. Doesn’t communicate or answer phones or return calls or have time for you Too expensive. Doesn’t communicate or answer phones or return calls or have time for you More

Thank you for reminding me for maintenance & right after the call, called service & made me appointment 2-3 hours my services done. Very professional & excellent service.🤙 the call, called service & made me appointment 2-3 hours my services done. Very professional & excellent service.🤙 More

Maui is a terrific service manager. I recommend Hanlee's Chrysler unreservedly for RAM service. I recommend Hanlee's Chrysler unreservedly for RAM service. More