
Hanna Imports
Raleigh, NC
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927 Reviews of Hanna Imports
Fast and friendly We drove to Raleigh from Thomasville, NC because my wife purchased a car from you before. I was very pleased with the friendliness and professionalism We drove to Raleigh from Thomasville, NC because my wife purchased a car from you before. I was very pleased with the friendliness and professionalism of the entire staff. Gill was very knowledgeable and was eager to help us find the right vehicle for our needs and our budget. Overall great experience. More
Excellent sales man Very satisfied with Steve Smith help. He did a great job. He helped me get the car I wanted and also was able to match all my request. I highly recomm Very satisfied with Steve Smith help. He did a great job. He helped me get the car I wanted and also was able to match all my request. I highly recommend Steve. More
Excellent Service and Selection Everyone knows shopping for used cars is no fun, but that wasn't the case at Hanna Imports. I looked for a week for a car for my mom until I discover Everyone knows shopping for used cars is no fun, but that wasn't the case at Hanna Imports. I looked for a week for a car for my mom until I discovered Hanna Imports. Wish I had gone there first! Our sales guy Emmett was a blessing. He was so kind, helpful, knowledgeable and was never pushy. We really appreciated his non biased knowledge which helped my mom select the best car for her needs. I would recommend Emmett any day- be sure to ask for him! I hope to work with him again when it's time to buy our next car. More
Excellence in customer appreciation From the time of my first call with Rian, I felt this was going to be a pleasant buying experience. When I arrived and met with my salesperson, Steve From the time of my first call with Rian, I felt this was going to be a pleasant buying experience. When I arrived and met with my salesperson, Steve. He was not only professional, but understanding. He asked would I like to meet the General Manager and the Owner. Normally, at a large car dealership, the owner is usually unapproachable. Not in this case. Both, the GM and the Owner, walked over and shook my hands. This was before any serious discussion regarding a vehicle purchase took place! I have purchased many vehicles at a variety of dealerships in the past. I will say unequivocally, that this was the most buyer friendly, no pressure, easy to communicate with dealership I’ve experienced. The quality of vehicles appears to be “hand selected”. They seem to take pride in nitbjustvtheir inventory, but their treatment of their customers. This professional treatment just didn’t apply to me or this one occasion. I returned a couple of days later to finalize the deal, and observed first hand how a salesman went above and beyond to assist a lady whom was on a tight budget and was looking for a low cost vehicle. They treated her with the same courteous and professionalism as they did me. Thank you and I will highly recommend your dealership to my friends. E. L. Melvin More
Beware of Extended Warranty Do not purchase the extended warranty from this dealership. They say you can cancel anytime with full refund. I cancelled my extended warranty within Do not purchase the extended warranty from this dealership. They say you can cancel anytime with full refund. I cancelled my extended warranty within 30 days and they claim it would take 6-8 weeks to process. Still waiting after 12 weeks. Nothing but the runaround for last 4 weeks. Preparing to go to Small Claims Court. More
No pressure This is my second time purchasing a vehicle from Hanna Imports. Because of my experience the first time I purchased, I came back to find another vehic This is my second time purchasing a vehicle from Hanna Imports. Because of my experience the first time I purchased, I came back to find another vehicle I wanted. The salesman was knowledgeable and patient with me as I test drove the vehicles I wanted to drive. Once I chose the vehicle i wanted, they made the buying process really smooth. I would always recommend Hanna Imports to anyone in the market for a used vehicle. More
Car buying experience My dealer was very patient with me while I looked at multiple jeeps and took multiple test drives. Was very friendly and made my car buying experience My dealer was very patient with me while I looked at multiple jeeps and took multiple test drives. Was very friendly and made my car buying experience as enjoyable as possible. Thank you! More
Amazing service Andrew A. Was hands down amazing! He was very helpful in the car buying process and made it a breeze. The level of customer service offered from him w Andrew A. Was hands down amazing! He was very helpful in the car buying process and made it a breeze. The level of customer service offered from him was beyond awesome! He made me really comfortable and confident in my decision. I would highly recommend this dealership along with Andrew to anyone looking to purchase a vehicle. The selection and prices are also a plus! More
A Pleasant Car Shopping Experience My coworker recommended Hanna Imports to me as a no hassle place to look for a car. I'm glad she did since the staff were very cordial and my sales re My coworker recommended Hanna Imports to me as a no hassle place to look for a car. I'm glad she did since the staff were very cordial and my sales rep, Steve, was extremely helpful, transparent, and attentive. Their workplace culture is not like that of other dealerships I visited—they didn’t waste my time trying to sell me a vehicle other than the one I’d asked to see and they weren’t pushy. All in all, it was refreshing to work with such kind and considerate folks. More

Great experience with no sales pressure The sales team does not work on commission so there is no pressured sales tactics, no feeling of being rushed or swarmed in the parking lot. David kne The sales team does not work on commission so there is no pressured sales tactics, no feeling of being rushed or swarmed in the parking lot. David knew the vehicle, was pleasant and courteous, and the initial paperwork drill was reasonably quick. I'm glad we went on a weekday. Avoid Saturday shopping as they were swamped with prospective buyers which delayed our final car detailing. Overall a positive experience for someone who detests car shopping. More