Hanna Vinfast

Hanna Vinfast responded

Dear laurenc, Thank you so much for taking the time to write a review and rate your experience with Jeremy, Vinny and Watts at Off Lease Only Bradenton. We really appreciate the feedback. We are so glad that you experienced a smooth and easy process. Your satisfaction and your business mean a lot to us. Our founders began this company with you in mind; their goal was and still is to save you thousands. We strive for your satisfaction in helping you find the perfect car at the best no haggle price with minimal stress. Thank you for choosing Off Lease Only Bradenton as your used car destination! Your Off Lease Only Customer Care Team – Al

Hanna Vinfast responded

Estimado Edelsio, Muchas gracias por su increíble Off Lease Only crítica! Apreciamos su tiempo y el esfuerzo adicional que toma para proporcionar su regeneración. Estamos encantados de saber que ha disfrutado de su experiencia con Geovanny, y esperamos que se sintió parte de la familia durante su visita a nuestra Bradenton ubicación. Gracias por su negocio y por elegir Off Lease Only como su destino de coche usado. En nombre de sus amigos aquí en Off Lease Only, esperamos ayudarle de cualquier manera que podamos para disfrutar de su nuevo paseo! Su Departamento de Atención al Cliente- Al

Hanna Vinfast responded

Dear Rncollins50rc, Your concerns are very important to us, and we would like to discuss them with you personally. We understand your frustration waiting for your car to be fixed. A member of our Management Team will be reaching out to you to follow up with you, discuss any reasons for delay, and keep you updated on your repair. We value you as a customer and we appreciate your business. Thank you for taking the time to reach out and share your comments and feelings about your experience with our Bradenton team. We rely heavily on your valuable feedback for quality control. Off Lease Only was created with a vision to change the car buying experience with you, the customer, in mind. Since 2004 that vision has seen phenomenal growth with over 350,000 loyal customers. We attribute this growth to two main ideals – saving customers thousands below retail on their dream cars and genuinely caring about each customer's happiness before, during, and after the sale. Our goal is to provide you with an outstanding 5-Star experience, and we are proud to offer the most transparent used car buying experience with no hidden fees and no stress of haggling prices. We look forward to speaking with you and addressing your concerns while assisting you in any way we can. Respectfully, Your Customer Care Team Member - Sharon

Rncollins50rc responded

I just wanted to let you guys know that I really appreciate all that you are doing and wanted to let you know that I'm sorry for the review I'm just going through a lot with my wife having a stroke and shouldn't have taken it out on you I'm really sorry,thank you for everything you have done again I apologize for my first review thank you again

Hanna Vinfast responded

Dear Jaidar, Thank you so much for your 5-star review! We appreciate your time and the extra effort it takes to provide your feedback. We love hearing from you and knowing that you enjoyed your car buying experience with Jake. We hope you felt like part of the family during your visit! Thank you for your business and for choosing Off Lease Only Bradenton as your Used Car Destination! Your Off Lease Only Customer Care Team – AL

Hanna Vinfast responded

Dear Kelli, Thank you so much for your business! It is great to hear that your visit with us earned a 5-star rating! It is also great to know that it is an experience you would recommend to others as well. We love hearing from you and knowing that you enjoyed your car buying experience with Geovanny and Watts. We hope you felt like part of the family during your visit! On behalf of your friends here at Off Lease Only Bradenton, we look forward to helping you in any way we can to enjoy your new ride! Your Off Lease Only Customer Care Team - Al

Hanna Vinfast responded

Dear Vwheeler, Thank you so much for taking the time to write a review and rate your experience with Jeremy at Off Lease Only Bradenton. We really appreciate the feedback. Your satisfaction and your business mean a lot to us. Thank you for your patience and understanding while you waited to complete your transaction. According to Auto Trader and Edmunds, the average amount of time it takes to purchase a car is six hours. Off Lease Only strives to have the fastest, easiest sales process in the business, but there are times when that process can be slowed down. As our business continues to grow, we look for new ways to upgrade our policies and procedures to better accommodate our customers. We have recently launched our new Off Lease Only Express. A fully online digital car buying and trading experience to save customers time in our busy dealerships. Visit our website at www.offleaseonly.com for more details. On behalf of the Off Lease Only Bradenton team, we thank you for your review. We appreciate you sharing your Off Lease Only experience with us and others and we look forward to working with you in the future. Your Off Lease Only Customer Care Team – Al

Hanna Vinfast responded

Dear Ana, Thank you so much for your positive comments about Nick and Off Lease Only Bradenton! Your satisfaction and your business mean a lot to us. We are delighted that you received excellent professional service from our team. We hope you enjoy your new ride and we look forward to working with you for many years to come. Your Off Lease Only Customer Care Team – Al

Hanna Vinfast responded

Dear Missysweet28, Hearing that you had a 5-STAR car buying experience with Jake is the best thing we could hope for! Your satisfaction and your business mean a lot to us. Thank you for choosing Off Lease Only Bradenton. Your Off Lease Only Customer Care Team – Al

Hanna Vinfast responded

Dear Frank, We are delighted to hear that you enjoyed your car buying experience with Jake, and hope that you felt part of the family while visiting our Bradenton location. We are so glad that you experienced an easy and quick sales process, and that you received excellent, professional service from our team. We hope you enjoy your new vehicle and look forward to working with you for many years to come. Your Off Lease Only Customer Care Team – Al

Hanna Vinfast responded

Dear Gabbydana1998, Hearing that you had a 5-STAR car buying experience with us and found Carla to be amazing is the best thing we could ask for! We are so glad that you experienced a smooth easy process. Your satisfaction and your business mean a lot to us. Our founders began this company with you in mind; their goal was and still is to save you thousands. We strive for your satisfaction in helping you find the perfect car at the best price with minimal stress. On behalf of the Off Lease Only Family, we look forward to working with you for years to come. Thank you for choosing Off Lease Only Bradenton as your used car destination! Your Off Lease Only Customer Care Team - Al