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Hanna Vinfast

Bradenton, FL

Overview
Employees
Reviews
4.6
1,314 Reviews
Car Shopping Made Easy We provide a vast selection of used vehicles, exceptional car care and customer service with a smile! Exceptional Customer Service We are committed to providing amazing customer experiences. We Keep You Going Our service center is here to help ensure you enjoy many great years of driving with the vehicle you purchase from us.
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3230 14th St W

Bradenton, FL

34205

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Showing 1,314 reviews

March 09, 2023

Very nice and welcoming place, variety of cars and brands. Good price and dealer fees More

by Marlleny14
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Edwin Pabellon
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Mar 09, 2023 -

Marlleny14 responded

Edwin was very helpful, he provided with all the information needed to buy my car

Mar 10, 2023 -

Hanna Vinfast responded

Dear Marlleny14, Hearing that you had a 5-STAR experience with us is the best thing we could hope for! It is great to know that Edwin was helpful and provided great service. Your satisfaction and your business mean a lot to us. Thank you for being an Off Lease Only customer and choosing Off Lease Only Bradenton as your used car destination. Your Off Lease Only Customer Care Team – Al

March 08, 2023

Offlease will make sure you’re satisfied with your purchase. All the staff will make sure that your time is not wasted. I really appreciate them. More

by Zayeg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Hrisca, Nicholas (Nick) Acuna, Watts Waddington, Carla Coleman
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Mar 09, 2023 -

Hanna Vinfast responded

Dear Zayeg, Thank you so much for your 5-star review! We appreciate your time and the extra effort it takes to provide your feedback. We love hearing from you and knowing that you enjoyed your car buying experience with our staff. We hope you felt like part of the family during your visit! Thank you for your business and for choosing Off Lease Only Bradenton as your Used Car Destination! Your Off Lease Only Customer Care Team – AL

March 08, 2023

Professional, friendly, welcoming and very committed to his work. He is approachable and puts the customer's interest first. More

by Kwame
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Hrisca, Watts Waddington, Jeremy Hart
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Mar 09, 2023 -

Hanna Vinfast responded

Dear Kwame, Thank you so much for your 5-star review! We appreciate your time and the extra effort it takes to provide your feedback. We love hearing from you and knowing that you enjoyed your car buying experience with our team. We hope you felt like part of the family during your visit! Thank you for your business and for choosing Off Lease Only Bradenton as your Used Car Destination! Your Off Lease Only Customer Care Team – AL

March 06, 2023

Edwin fue todo un profesional en la venta de mi vehículo. Fue amable y amistoso. Me encantó. More

by Claudia Perez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edwin Pabellon
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Mar 07, 2023 -

Hanna Vinfast responded

Estimada Claudia, Muchas gracias por su increíble Off Lease Only crítica! Apreciamos su tiempo y el esfuerzo adicional que toma para proporcionar su regeneración. Estamos encantados de saber que ha disfrutado de su experiencia con Edwin, y esperamos que se sintió parte de la familia durante su visita a nuestra Bradenton ubicación. Gracias por su negocio y por elegir Off Lease Only como su destino de coche usado. En nombre de sus amigos aquí en Off Lease Only, esperamos ayudarle de cualquier manera que podamos para disfrutar de su nuevo paseo! Su Departamento de Atención al Cliente- Al

March 05, 2023

Head guy at Bradenton office is very professional, JW was very helpful in the day we spent together with my wife working on thus deal. The one thing I will say is they need someone cooking burgers or 🌭 beca More

by jjglassdesigns
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Goldberg, John (JW) Weschler
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Mar 06, 2023 -

Hanna Vinfast responded

Dear jjglassdesigns, Thank you so much for your thoughtful review! We appreciate your time and the extra effort it takes to provide your feedback. We love hearing from you and knowing that you enjoyed your car buying experience with JW and David Goldberg. We hope you felt like part of the family during your visit and will pass along your suggestion for those burgers! Thank you for your business and for choosing Off Lease Only Bradenton as your Used Car Destination! Your Off Lease Only Customer Care Team – AL

March 05, 2023

Amazing service, felt comfortable from the minute I walked in, Jake made sure I was pleased with my visit and also made sure I got the car I wanted. Very happy with my new 2016 Mercedes Benz! More

by Yanciel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Blake Lee Vantrees, Joshua (Josh) Batson, Juan Palacios, Jacob (Jake) Jarbo
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Mar 06, 2023 -

Hanna Vinfast responded

Dear Yanciel, Hearing that you had a 5-STAR car buying experience with Jake is the best thing we could hope for! Your satisfaction and your business mean a lot to us. Thank you for choosing Off Lease Only Bradenton. Your Off Lease Only Customer Care Team – Al

March 05, 2023

Loved our salesman, Benjamin! But the wait once we waited to purchase a car was very long and the manager that did our financing was a bit rude. More

by bconrad05
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Blake Lee Vantrees, Benjamin Searles
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Mar 09, 2023 -

Hanna Vinfast responded

Dear bconrad05, First and foremost, we value you as a customer and we appreciate your business. Thank you for taking the time to reach out and share your comments and feelings about your experience with our Bradenton location. We rely heavily on your valuable feedback for quality control. We are glad to hear that you enjoyed working with our salesman Benjamin and we hope you felt like part of the family during your visit. Thank you for your patience and understanding while you waited to complete your transaction. According to Auto Trader and Edmunds, the average amount of time it takes to purchase a car is six hours. Off Lease Only strives to have the fastest, easiest sales process in the business, but there are times when that process can be slowed down. As our business continues to grow, we look for new ways to upgrade our policies and procedures to better accommodate our customers. However, we are concerned that your overall experience was not up to our usual standards. Additionally, we are concerned about any perceived rudeness from our Finance Manager. We strive to provide our customers with a five-star customer experience throughout their entire stay with us, and we are disappointed to learn that we fell short in this instance. A member of our Management Team will be reaching out to you to address your concerns and determine what we can do to make things right and provide you with a much better experience. In the event they are unable to reach you, please contact them at customerservice@offleaseonly.com. Off Lease Only was created with a vision to change the car buying experience with you, the customer, in mind. Since 2004 that vision has seen phenomenal growth with over 350,000 loyal customers. We attribute this growth to two main ideals – saving customers thousands below retail on their dream cars and genuinely caring about each customer's happiness before, during, and after the sale. Our goal is to provide you with an outstanding 5-Star experience, and we are proud to offer the most transparent used car buying experience with no hidden fees and no stress of haggling prices. We look forward to speaking with you and addressing your concerns while assisting you in any way we can. Respectfully, Your Customer Care Team Member - Sharon

March 05, 2023

Our salesman JW was the best. No pressure, just detailed information on each truck. We had lots of questions and took up alot of time , but we never felt rushed. We got a very ni More

by Stephens
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Palacios, John (JW) Weschler
Report | Print
Mar 06, 2023 -

Hanna Vinfast responded

Dear Stephens We are delighted to hear that you enjoyed your car buying experience with JW, and hope that you felt part of the family while visiting our Bradenton location. We are so glad that you experienced our ‘no pressure’ sales process, and that you received excellent, professional service from our team. We hope you enjoy your new vehicle and look forward to working with you for many years to come. Your Off Lease Only Customer Care Team – Al

March 04, 2023

Great business model. Appreciate the non dealer fees. Impressive customer service from Nicholas, Vinnie, Blake, David and several more there. Thank you all! Already send More

by richvannuccirich
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
David Goldberg, Blake Lee Vantrees, Juan Palacios, Jeremy Hrisca, Nicholas (Nick) Acuna, Vicente (Vinny) Cossio
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Mar 06, 2023 -

Hanna Vinfast responded

Dear richvannuccirich, Thank you so much for your business! It is great to hear that your visit with us earned a 5-star rating! It is also great to know that it is an experience you would recommend to friends as well. We love hearing from you and knowing that you enjoyed your car buying experience with Nick, Vinny Blake and David. We hope you felt like part of the family during your visit! On behalf of your friends here at Off Lease Only Bradenton, we look forward to helping you in any way we can to enjoy your new ride! Your Off Lease Only Customer Care Team - Al

March 04, 2023

Great experience with Jeremy to be a first time buyer! ! Everything was so wholesome. I would definitely recommend working with Jeremy. Thanks again! More

by Daveonmcneil
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Watts Waddington, Jeremy Hart
Report | Print
Mar 06, 2023 -

Hanna Vinfast responded

Dear Daveonmcneil, Thank you so much for taking the time to write a review and rate your experience with Jeremy at Off Lease Only Bradenton. We really appreciate the feedback. We hope you felt like part of the Off Lease Only Family during your first visit with us. Off Lease Only is proud to offer the most transparent used car buying experience with no hidden fees, no stress of haggling price. Thank you for joining our Off Lease Only family! On behalf of all your friends here at Off Lease Only Bradenton, we look forward to helping you in any way we can to enjoy your new ride! Your Off Lease Only Customer Care Team – Al

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