Hanover Hyundai

Excellent service with Angela Excellent service all the information I need &friendly that's all a customer could ask for see Angela she the best @ answering any & all questions & r Excellent service all the information I need &friendly that's all a customer could ask for see Angela she the best @ answering any & all questions & reviewing anything necessary More

Love our new Santa Fe! It was time for a new vehicle! Did the research and knew we would buy another Hyundai, Warranty and safety features are well beyond other brands. W It was time for a new vehicle! Did the research and knew we would buy another Hyundai, Warranty and safety features are well beyond other brands. We purchased at Hanover Hyundai 3 years ago and have been well satisfied. More

Purchase of 2018 Hyundai Sonata Sherry and Kim were very helpful. The process went very smooth. Kim did a great job of explaining the features of the car. Everyone at the dealersh Sherry and Kim were very helpful. The process went very smooth. Kim did a great job of explaining the features of the car. Everyone at the dealership was very friendly. More

Outstanding Loved Angela. She was gracious, she listened and was patient. Would buy another’s car from her. And refer her to friends and family. Thank yo Loved Angela. She was gracious, she listened and was patient. Would buy another’s car from her. And refer her to friends and family. Thank you. More

Went out of their way to make us happy We have been coming to Hanover Hyundai for service since we moved here in early 2016 and knew we wanted to buy our next vehicle from here. Kody Taylor We have been coming to Hanover Hyundai for service since we moved here in early 2016 and knew we wanted to buy our next vehicle from here. Kody Taylor helped us get exactly the car we wanted. We definitely recommend this dealership and their maintenance department. More

Very easy process. Very helpful. Many choices to pick from. Angela was very friendly and worked with me to get what I wanted. I would recommend them to family and frien Very helpful. Many choices to pick from. Angela was very friendly and worked with me to get what I wanted. I would recommend them to family and friends. More

DAMON'S REVIEW I had a great experience with this dealership for a first time purchase at this location. Everyone of the staff was warm and friendly. I would come th I had a great experience with this dealership for a first time purchase at this location. Everyone of the staff was warm and friendly. I would come there for another purchase from this experience! More

Sales review Kody was just the kind of salesman I like. Thorough but efficient. I told him what I was looking for and he took care of my needs quickly, we agreed o Kody was just the kind of salesman I like. Thorough but efficient. I told him what I was looking for and he took care of my needs quickly, we agreed on a price and the deal went smoothly. More

Reeeeaaaally ??? Dropped the Car off for service (Check Engine Light) after explaining in depth about having a reoccurring issue with the Bank 2 , # 2 - O2 Sensor. (re Dropped the Car off for service (Check Engine Light) after explaining in depth about having a reoccurring issue with the Bank 2 , # 2 - O2 Sensor. (replaced 3 times in a year). Picked-up the vehicle the next day after spending $260+. The following day the check engine light came on again. After 2 days of leaving messages, the service manager finally contacted me. He expressed to me that they diagnosed the vehicle correctly and replaced a faulty purge valve. They then cycle the ignition twice to confirm the issue is resolved. He then tried to convince me that the code Advance Auto Parts read "P0159" from the OBD reader was not the same type of diagnoses they can perform because Advance Auto sells parts and he has certified mechanics? (I guess that's why the check engine light came on again the next day for the same issue we dropped off for repair?) He then went into a rant about how he noticed the spark plugs had been changed and that the Air Intake gasket MUST be "replaced" not reused because he's seen this issue happen many times before and I should take it back to the independent service center which replaced the plugs (though they have never been replaced) and have them replace the gasket. (He also must not know that in order to even view the spark plugs, they would have had to remove the Air intake manifold themselves; so why wouldn't they have replaced the gasket if they felt so strongly about it rather then blaming the people who serviced it previously?) He then asked if the last O2 Sensor was a genuine Hyundai Part? I told him it was Denso - He then implied that could also be the problem because only Genuine Hyundai Parts will work in the vehicle? (Contrary to popular belief, Hyundai does not make their own Oxygen Sensor - they are actually made by a 3rd party) So after 15 minutes, trying to sell me on the idea that they diagnosed and repaired the car properly - he then offered for me to bring the car back and they would diagnose it for FREE! (whoopee) However, when I asked about being credited for labor and parts towards the "New" issue which they would professionally diagnose and need to repair, (as opposed to the one I just paid for), I only heard silence. He then said I should think about bringing the car back in. (Why?, I just handed them $260 for absolutely nothing) The funniest part of this whole story is... 15 Minutes later he called back to ask if I had a 4 or 6 cylinder vehicle? Really? (ROFL) I would be scared to take the vehicle back because with that question alone, they just lost what little credibility they had with me and proved they have no clue of what they are working on. More

Great service and staff From my online inquiry to driving my new car off the lot, staff was very professional and helpful. Took my car back a few days later for Simonize pac From my online inquiry to driving my new car off the lot, staff was very professional and helpful. Took my car back a few days later for Simonize package, everything went smoothly from drop off, rental car and then picking up my car. I've recommended Ben Bish and Hanover Hyundai to several people since my experience was so good. More