Hansel BMW of Santa Rosa

My vehicle ? ? had low tire ?? pressure. It turned out that the passenger side rear tire had a puncture. My needs & the needs of my vehicle were met in a timely ma ? had low tire ?? pressure. It turned out that the passenger side rear tire had a puncture. My needs & the needs of my vehicle were met in a timely manner. More

Great customer service Good follow through, friendly, communicative, thorough explanation of what was done and work covered by warranty communicative, thorough explanation of what was done and work covered by warranty More

Professional and efficient! Took care of my problem as they promised on a timely basis Took care of my problem as they promised on a timely basis More

Great team of sales and service people That's all I got, they were all very accommodating and helpful they were all very accommodating and helpful More

They kept me informed, got me a loaner, and took care of my car issues. my car issues. More

Great dealership. Liz is a great service rep I really like this dealership oh yes Liz is a great service rep I really like this dealership oh yes More

Friendly service, convenient loaner car I am happy with the overall experience at the dealership the overall experience at the dealership More

Very professional. Clear and direct.courteous. Helpful and no hard sell. An excellent experience from start to finish. Clear and direct.courteous. Helpful and no hard sell. An excellent experience from start to finish. More

Mike was friendly, efficient, and provided timely and concise information about the repairs. Was quick to secure warranty approval and get me a loaner car for the repair period. concise information about the repairs. Was quick to secure warranty approval and get me a loaner car for the repair period. More