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Hansel BMW of Santa Rosa

Overview Reviews (567) Inventory (62)

Hansel BMW of Santa Rosa

Name: Hansel BMW of Santa Rosa
Address: 2925 Corby Ave, Santa Rosa, CA, 95407, US
Telephone: (707) 766-0505
Rating: 4.8

4.8

567 Reviews

2925 Corby Ave, Santa Rosa, California 95407

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Sales: (707) 766-0505

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Hansel BMW of Santa Rosa

Santa Rosa, CA

Overview

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Vehicles

4.8

567 Reviews

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2925 Corby Ave

Santa Rosa, CA

95407

Directions

4.8

567 Reviews

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This rating includes all dealership reviews, with more weight given to recent reviews.

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Overview Reviews (567) Inventory (62)

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Sales: (707) 766-0505

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customer service helpful service department car service recommend dealer make appointment phone call price

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Showing 567 reviews

January 02, 2024

SALES VISIT - USED

All sales people were polite, friendly and informative. They made the transaction pleasant. Internet info and contact was smooth and prompt. They made the transaction pleasant. Internet info and contact was smooth and prompt. More

by GREG.LLOYD

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Employees Worked With

David Berbiglia, Miguel Anguiano, Justino Faenziglass

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Jan 02, 2024 -

Hansel BMW of Santa Rosa responded

Thank you for letting us know that we met your expectations.

December 30, 2023

SERVICE VISIT

The service technicians do not complete a job do not check their work very unhappy check their work very unhappy More

by rockrip

Verified Customer

Service Price Transparency

Workmanship

Service Time

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Recommend Dealer

Employees Worked With

Mike Allen does a good job and is position that he is having to tells client the complication from service department

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Jan 02, 2024 -

Hansel BMW of Santa Rosa responded

Please reach out the the service manager, David Montenegro or your advisor to address the job.

December 30, 2023

SERVICE VISIT

Satisfied I was satisfied. I did ask for a bmw loaner which was not available even though specifically asked to schedule an appointment as such. However, I was given a rental c I did ask for a bmw loaner which was not available even though specifically asked to schedule an appointment as such. However, I was given a rental car which was less convenient More

by bilalhmalik

Verified Customer

Recommend Dealer

Yes

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Jan 02, 2024 -

Hansel BMW of Santa Rosa responded

We do our best to provide a replacement vehicle while your car is being worked on. Our BMW loaners are available if you request one when making a service appointment and don't mind waiting for availability.

December 29, 2023

SERVICE VISIT

It was fine. I enjoy taking my car there for service. Plus I appreciate it getting washed after the service. I enjoy taking my car there for service. Plus I appreciate it getting washed after the service. More

by SYLVIACAMPA

Verified Customer

Recommend Dealer

Yes

Employees Worked With

Thalia

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Jan 02, 2024 -

Hansel BMW of Santa Rosa responded

Thank you, that is awesome to hear!

December 29, 2023

SERVICE VISIT

They do a great job Always willing to help in any way I have always been very satisfied with the service dept!! have always been very satisfied with the service dept!! More

by MAGGIONCALDAMICHAEL

Verified Customer

Recommend Dealer

Yes

Employees Worked With

Mike Allen in service

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Jan 02, 2024 -

Hansel BMW of Santa Rosa responded

We are happy to hear you have been satisfied with Hansel BMW Service. We appreciate you.

December 29, 2023

SERVICE VISIT

Satisfied I was happy with my experience and with the efficiency of the entire staff efficiency of the entire staff More

by Gaboat

Verified Customer

Recommend Dealer

Yes

Employees Worked With

Mike

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Jan 02, 2024 -

Hansel BMW of Santa Rosa responded

That is great to hear. Thank you for the nice review!

December 29, 2023

SERVICE VISIT

Very happy with the service I received here. Justino was great to work with and made me happy. Justino was great to work with and made me happy. More

by CRUIZ071385

Verified Customer

Service Price Transparency

Service Time

Service Communication

Recommend Dealer

Yes

Employees Worked With

Justino

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Jan 02, 2024 -

Hansel BMW of Santa Rosa responded

We're happy to hear you enjoyed your experience.

December 28, 2023

SERVICE VISIT

Liz in the service dept is wonderful. She is always incredibly helpful, & keeps me up to date. She is always incredibly helpful, & keeps me up to date. More

by AGIANG365

Verified Customer

Recommend Dealer

Yes

Employees Worked With

Liz

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Dec 28, 2023 -

Hansel BMW of Santa Rosa responded

Your kind words and feedback help us improve. Thank you.

December 28, 2023

SERVICE VISIT

Professional and friendly service. All my service needs are met without exception. Best automotive service I’ve ever had the pleasure of working with. All my service needs are met without exception. Best automotive service I’ve ever had the pleasure of working with. More

by camillaroush

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Employees Worked With

Mike

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Dec 28, 2023 -

Hansel BMW of Santa Rosa responded

Thank you for taking the time to provide such an outstanding review!

December 28, 2023

SERVICE VISIT

Mike Allen is awesome. Honest, courteous and trustworthy. I’d highly recommend him as a service writer to people I know. Honest, courteous and trustworthy. I’d highly recommend him as a service writer to people I know. More

by Cobalt10

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Employees Worked With

Mike Allen

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Dec 28, 2023 -

Hansel BMW of Santa Rosa responded

That's awesome! I'll be sure to share this with Mike and the team.

Hansel BMW of Santa Rosa

Hansel BMW of Santa Rosa Awards Awards

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