Hansel BMW of Santa Rosa

could not have been better - Paul is the best, he is friendly and super knowledgeable friendly and super knowledgeable More

The service technician was very responsive to my requests. The work Don was excellent. Expensive but very thorough. requests. The work Don was excellent. Expensive but very thorough. More

Always gets me in and fixes the problem. My service associate is wonderful and keeps me informed My service associate is wonderful and keeps me informed More

Fast professional service with friendly knowledgeable staff and loaner car ready. Nice to see a cohesive business even with Covid issues. staff and loaner car ready. Nice to see a cohesive business even with Covid issues. More

I worked with Dan McDonnell to special order a 5 series. He was very helpful, prompt and professional during the entire process. Communication was great. Even with supply chain headaches that were outside He was very helpful, prompt and professional during the entire process. Communication was great. Even with supply chain headaches that were outside of the dealers control I had a great purchasing experience. More

On time and as promised Friendly, knowledgeable, good coffee in the waiting room. Two more words coffee in the waiting room. Two more words More

My vehicle got fixed in the time frame I was hoping for and I was able to pick it up on a Sunday after a trip. Perfect! and I was able to pick it up on a Sunday after a trip. Perfect! More

excellent experience - the staff went out of their way to accommodate my needs and get my vehicle back to me in a timely manner. Jason was a real professional. accommodate my needs and get my vehicle back to me in a timely manner. Jason was a real professional. More

Staff are helpful and pleasant. Routine service, scheduled well in advance, took two hours longer than scheduled, and most other patrons looked as frustrated as we were. Routine service, scheduled well in advance, took two hours longer than scheduled, and most other patrons looked as frustrated as we were. More

Mike is a pleasure to work with as usual. He is always efficient and friendly He is always efficient and friendly More