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Hansel BMW of Santa Rosa

Santa Rosa, CA

4.8
567 Reviews

2925 Corby Ave

Santa Rosa, CA

95407

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Showing 567 reviews

July 29, 2022

I visited the service department not the sales department. Greg in service is a great representative for the company. He explained beforehand the service that would be performed on my car (I h More

by JAZZYJESMOK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Deneefe
July 29, 2022

We have two older BMWs and moved to SR two and a half years ago at the start of the pandemic .We had some trouble with one of the cars. We were really pleased to discover Hansel BMW service and in parti More

by taxspin
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
SERVICE DEPT MIKE ALLEN
July 29, 2022

I don't want to . A star rating is all I want to do. Too much work for more. More

by MTFERRAZ
Recommend Dealer
Yes
Employees Worked With
No
July 29, 2022

Mike was amazing! !!!! Professional and great customer service!!!! Will go back because of your Manager and Mike! More

by LETTERS4K
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Your Manager
July 29, 2022

Great customer service. Excellent communication throughout the service process. Greg in the service department, in particular, was very courteous and helpful. More

by gjmogul
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Deneefe
July 29, 2022

Great to work with always attentive and very pleasant…. Look forward to all my visits! More

by JEPOLLEY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Allen
July 29, 2022

Great people just took a long time and no loaner car was available so we were stuck there much of the day. They did call an Uber for us to get lunch which was nice. More

by crflaiz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg in service took care of us and was helpful.
July 29, 2022

I turned in a 2020 Subaru Forester for a 2023 Suba Crosstrek. A better fit for me and my lifestyle. The Forester was too large for me and the Crosstrek is a bit smaller and easier to drive, park, et More

by STEALTHISBOOKAGAIN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Rescina
July 29, 2022

We thought everything was great. We had been going to another dealership, which was fine, but was some distance away and could be difficult to get an appointment. At Hansel we got More

by loobh2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason
July 29, 2022

Mixed feelings- people very nice and attentive guy who gave estimate to buy my car rude and patronizing - I sold it through another outlet. More

by PAMELABLAUFARB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Purchase manager
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