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Hansel BMW of Santa Rosa

Santa Rosa, CA

4.8
567 Reviews

2925 Corby Ave

Santa Rosa, CA

95407

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Showing 567 reviews

July 29, 2022

Outstanding service department. The service staff was very accommodating and they serviced our vehicle quickly. More

by DISNEYCHIEF
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Brownlie
July 29, 2022

1. They rarely answer the phones. It's frustrating. 2. The last few times I've had service I've had to return because the service wasn't completed or there was another issue. With this last visit I had is More

by PROPCHEF
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Brownlie
July 29, 2022

Jason Logan was amazing from start to finish. He contacted us prior to our vehicle arriving at the dealership, told us what to expect (and when), and couldn't have been more professional and kin More

by JEFFREY.DUNK
Recommend Dealer
Yes
Employees Worked With
Jason Logan, Reid Brownlie
July 29, 2022

Mike is a pleasure to work with as usual. He is always efficient and friendly More

by DEQUILLIEN
Recommend Dealer
Yes
Employees Worked With
Reid Brownlie
July 29, 2022

Always helpful and professional…besides Jason, who took good care of me, I would also like to commend Faris, at the same dealership who sold us the X2…he did an excellent job as well More

by JSHERWOOD23
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason and Faris, Reid Brownlie
July 29, 2022

Great services fast and ontime with professional and friendly environmental. Thank you very much, Savoy More

by SAVOYSOUK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Brownlie
July 29, 2022

Services are excellent. I am disappointed with very poor trade in of my car. I was expecting closer Kelly Book Value. More

by RSELLAPAREDDY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Brownlie
July 29, 2022

When I take my car in for service the advisors are courteous and fast..they do a great job...great experience. More

by KATZMANMARK47
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz, Reid Brownlie
July 29, 2022

I worked with Dan McDonnell to special order a 5 series. He was very helpful, prompt and professional during the entire process. Communication was great. Even with supply chain headaches that were outside More

by CT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan McDonnell, Reid Brownlie
July 29, 2022

Great customer service in a timely fashion. Thank you. if I need any work done to my vehicle I will definitely bring it back to you guys. More

by MIKEPHILLIPS707
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Brownlie
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