
Hansel BMW of Santa Rosa
Santa Rosa, CA
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My advisor Sean O'Neill was fantastic! He was extremely patient, friendly and welcoming. He helped me choose between two options and went out of his way to make sure all of my questions we He was extremely patient, friendly and welcoming. He helped me choose between two options and went out of his way to make sure all of my questions were answered and I felt great about my purchase. I so appreciate his willingness to stay after closing time to make sure I was taken care of. Thank you so much, Sean! I love my new car! More
Friendly knowledgeable and got my a fair price. Only criticism was how long it took to wait to get the deal completed with the financial department Only criticism was how long it took to wait to get the deal completed with the financial department More
I'm not an easy person and we've had several issues with this car and y'all had my car for a very long time, and Mike listened to me. He deals with me very well, and he took care of it hopefully will know f this car and y'all had my car for a very long time, and Mike listened to me. He deals with me very well, and he took care of it hopefully will know for sure in a few months been fixed. More
Both associates were helpful and made my purchase smooth and easy I did not feel pressured and I felt they gave me a fair trade in value for my used Fiat. and easy I did not feel pressured and I felt they gave me a fair trade in value for my used Fiat. More
Everyone was very courteous. Liz made sure my needs were met in a timely manner very proffesional and explained everything about my car well. Liz made sure my needs were met in a timely manner very proffesional and explained everything about my car well. More