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Hansel Toyota

Petaluma, CA

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343 Reviews

1125 Auto Center Dr

Petaluma, CA

94952

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343 Reviews of Hansel Toyota

January 17, 2021

I brought my car in, pretty much last minute. They said it would be ready in about 45 min. Which I don’t think it was even that. Great service!! More

by Miawallace94
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I cannot remember
January 16, 2021

Ayman was prompt and thorough in communication, and helped us to find the exact car we were looking for. Text, email, and voicemail, he always found a way to connect and keep us informed on the timefra More

by gotakia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ayman Qaisi, Darin Jackson
January 16, 2021

Luis from Hansel Toyota was great. he didn’t put pressure on me to buy. He answered all my questions and looked for the truck I wanted and he seemed like he truly cared. I will be sending friends and family More

by Khoury350z
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis
January 16, 2021

It took a while and involved a lot of paperwork, but Luis Orosco and the Hansel team got us into our third Corolla lease in a row from Hansel Toyota. We really like our new car, but we still have many new fe More

by jtwelch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Orosco
January 09, 2021

Atilio was super helpful, very polite, easy going not pushy at all which is usually a dealbreaker for me, all around was a great experience and the first time i buy a car and dont regret it immediately, More

by Jean Madrigal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Atilio
January 08, 2021

I was able to schedule an appointment at a convenient time, the check in process was smooth and my car was ready when they said it would be. Everyone was very nice, they had covid protocols in place and More

by laurelleanspach
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaime
January 07, 2021

Had an excellent experience with Ivan!! He was informative and responsive to all of our questions. Finance team was also professional and explained all the paperwork. More

by rickstinson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ivan Pacheco
January 07, 2021

Brandyn was great. Personable and efficient. We brought two vehicles in for service and we live 2 hours away. We got the loaner car we were promised. She called to update us on each vehicle. More

by Janet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandyn
January 07, 2021

This Toyota dealership always makes it easy to make an appointment. We usually drop the car or truck off the night before and the service is always done on time if not before. The service people are alway More

by Jeanne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Dominguez
January 06, 2021

We had a good experience with Hansel 13yrs ago buying a new Toyota and we had the same experience once again. We were given a fair price before arriving and all was honored. We were not pressured to buy an More

by c5dt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ayman, Darin, David
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