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Hansel Toyota

Petaluma, CA

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343 Reviews

1125 Auto Center Dr

Petaluma, CA

94952

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343 Reviews of Hansel Toyota

November 25, 2020

went over to Hansel after having a terrible experience went over to Hansel after having a terrible experience at another dealership over in Napa. While walking up towards the building I came across the ex More

by purtja
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Orosco; Martin Garcia
November 25, 2020

Had a really good experience at the Henry Curtis dealership. Adrian Diaz talked me into coming down to the dealership to look at a Ford pick-up model I had been interested in. He told me he would gi More

by Qigonggirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrian Diaz
November 24, 2020

Normally, if there is a sale going on (Oil Change or anything else), the Cust. Serv. person will offer me that price. This one did not. More

by beckysorin72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't know name of person
November 22, 2020

I came over there a couple of days ago, saw the car in the lot that my wife and I were interested in, found a salesperson, Luis Orosco. He was very helpful and professional, and within a couple of hours w More

by purtja
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Orosco
November 21, 2020

My husband and I had a very positive and successful experience. Kevin Tong and Darin Jackson really made our car-buying adventure satisfactory and hassle-free. More

by highlander folks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Tong, Darin Jackson
November 08, 2020

Had a great experience. Kevin Tong was great to work with, very helpful and responsive! We bought a car that's pretty scarce (RAV4 Prime) and he kept us posted as it shipped from Japan. Also, Hansel is More

by Heather
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Tong
November 07, 2020

Yesterday I received the quickest service that I've ever had. I don't remember the name of the. lady that helped me, but she was really efficient and thorough. thanks, Maurice More

by Maurice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember her name
November 06, 2020

I drive from Santa Rosa because I prefer this dealers service department. The service representative are courteous and respectful. The technicians are worthy of their title. The tech found a 1/2” long r More

by Joan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose service representative
November 03, 2020

Great experience, called ahead to look at a truck, it was ready when I got there and everything went smooth, it was an easy and enjoyable transaction. More

by wautoworks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
EDDIE, LUIS AND GARY ALL EXCELLENT TO WORK WITH
November 03, 2020

Good experience. Suggestion: When a customer is Good experience. Suggestion: When a customer is scheduled to test drive a Prius Plug-in, for goodness sake, charge the traction battery! Not only w More

by byerbird
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivan Perez-Pacheco, finance person who took my payment
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