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Hansen Motor Company

Brigham City , UT

4.8
1,570 Reviews

1175 S Commerce Way

Brigham City , UT

84302

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1,570 Reviews of Hansen Motor Company

November 26, 2024

Straight shooters in all aspects Did mot attempt to over sell Ill be back Thanks More

by albertokw
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan Read, Jake Lund
Nov 27, 2024 -

Hansen Motor Company responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Matt Hansen Matt@hansenmotors.com

November 25, 2024

I want to thank Raul for helping me find my new truck. I’ll definitely keep buying my vehicles from you guys. More

by Jose
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raul Ortega
Nov 26, 2024 -

Hansen Motor Company responded

It's great to hear that we were able to help you out, Jose. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Hansen Motor Company! Matt Hansen Matt@hansenmotors.com

November 19, 2024

Return calls were promised but generally did not happen. A second and sometimes a third call was required. After the purchase the features of the car were not explained. An appointment was made with the More

by pauldickamore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jordan Read, Earl Davis
Nov 20, 2024 -

Hansen Motor Company responded

Paul, I apologize for the lack of communication and any frustration we have caused. After I touch base with Earl to see what he has found out about your garage door, I'll give you a call to try to figure out a solution. We'll contact you tomorrow to schedule a convenient time to discuss any further vehicle questions you or your wife have. We value and appreciate your business and look forward to assisting you so you fully enjoy your new vehicle.🚗 Sincerely, Matt Hansen GM matt@hansenmotors.com

November 17, 2024

Extremely Disappointed with Delivery Service I purchased a car from this dealership last Tuesday, paying in full without negotiating discounts and even covering the transportation costs myself. Th More

by Alex M
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Nic Sorensen
Nov 20, 2024 -

Hansen Motor Company responded

Alex, thanks for taking my call. I understand your frustration, and you are correct that the transport company is hauling a very expensive load of vehicles as we discussed. Recent storm fronts moving through the West specifically Wyoming and Colorado on I-1-80 hampered their time frame getting your vehicle to the Midwest. We have been in contact with the trucking dispatch this morning and will be sending their information to you so you can contact them directly to resolve any concerns there. Once again, we appreciate your business, and I am sorry for the lack of communication you have experienced. We'll be sending you the transport information shortly. Sincerely, Dan@hansenmotors.com President

November 14, 2024

They were able to fix my car in a timely manner. I was able to get an appointment quickly. More

by tlwraymond
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Leishman, Cody Varney
Nov 15, 2024 -

Hansen Motor Company responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Matt Hansen Matt@hansenmotors.com

November 12, 2024

Jeff was as solid as they come, process was smooth and fast. Customer for life! More

by KP
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JEFF NELSON
Nov 13, 2024 -

Hansen Motor Company responded

We are so glad that we had the opportunity to work with you, and that Jeff could make this a top-notch experience. We look forward to continuing to serve you in the future! Matt Hansen Matt@hansenmotors.com

November 10, 2024

Hansen's always takes such great care of us and our vehicles! They go above and beyond our expectations consistently. We feel very good about our choice in buying, servicing and repairing all our perso More

by robbylynne5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Leishman
Nov 11, 2024 -

Hansen Motor Company responded

Thank you for the five-star rating for our service department, Robby! We appreciate you choosing Hansen Motor Company. Matt Hansen Matt@hansenmotors.com

November 06, 2024

Informal and comfortable to deal with from initial contact through final purchase of the vehicle. More

by LM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan Read, Tyler Valberg
Nov 08, 2024 -

Hansen Motor Company responded

It's great to hear that Jordan and Tyler were able to get you exactly what you needed. We aim to ensure everyone who walks through the door leaves happy. Thank you for choosing Hansen Motor Company! Matt Hansen Matt@hansenmotors.com

November 05, 2024

great people, helpful and willing to let me be a walk in with my questions as far as the purchase of a new vehicle, no pressure, let me do it my way, and we were all happy at the end of the day More

by florareiter2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Hansen, Dan Hansen, Tyler Cutler, Jon Leishman, Cody Varney, Cameron Hansen
Nov 06, 2024 -

Hansen Motor Company responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Matt Hansen Matt@hansenmotors.com

November 05, 2024

Always reliable service at Hansens. I know they do a great job. Would not go anywhere else. More

by sdclark56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Leishman
Nov 06, 2024 -

Hansen Motor Company responded

Thank you for choosing Hansen Motor Company. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Matt Hansen Matt@hansenmotors.com

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