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Hansen Motor Company

Brigham City , UT

4.8
1,570 Reviews

1175 S Commerce Way

Brigham City , UT

84302

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1,570 Reviews of Hansen Motor Company

August 19, 2023

Your people helped us find exactly what we were looking for. I had just recently had an accident and totaled my Chevy Equinox so I was having a hard time replacing it but your people made it easy! Thanks More

by dpkottage1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Earl Davis, Tyler Cutler
Aug 21, 2023 -

Hansen Motor Company responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Matt Hansen Matt@hansenmotors.com

August 17, 2023

HANSEN Motors has been a blessing to our community. The service advisors are very upfront with costs, leadtime, and fixing the problem right the first time, And not just changing parts in an effort t More

by Jason J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Leishman, Tyler Valberg, Cody Varney
Aug 17, 2023 -

Hansen Motor Company responded

It's great to hear that you've had such a positive experience, Jason. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Hansen Motor Company! Matt Hansen Matt@hansenmotors.com

August 13, 2023

Service department does not list to you at all I'm not taking my car back ever again 😑 thanks for not doing your job. More

by bigbadbob550
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jon Leishman, Cody Varney
Aug 14, 2023 -

Hansen Motor Company responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Matt Hansen Matt@hansenmotors.com

August 11, 2023

Everyone was so kind to me. Jordan Mund went above and beyond the call of duty. You are lucky to have her as an employee. More

by schneldscake
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Varney
Aug 14, 2023 -

Hansen Motor Company responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Hansen Motor Company, we look forward to having you as a valued customer for many years to come! Matt Hansen Matt@hansenmotors.com

August 11, 2023

We got the wrong truck. Bought extra sealant,bad! Bad leaf springs, bad arm rests. More

by debbienelson7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jon Leishman, Cody Varney
Aug 12, 2023 -

Hansen Motor Company responded

Debbie, we are sorry to hear that you are so unhappy with your new truck. Not sure what to make out of several of your comments. If you want to let me know more, I'll see if something can be done to correct your concerns. Thanks, Matt Hansen matt@hansenmotors.com

Aug 12, 2023 -

debbienelson7 responded

We would love to sit down with you and tell you the whole story.

August 10, 2023

I would say very professional, very clean, very knowledgeable about everything in the shop. I would definitely recommend them to anyone. More

by scottf84414
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Hansen, Dan Hansen, Jordan Read, Jon Leishman, Cody Varney, Cameron Hansen
Aug 11, 2023 -

Hansen Motor Company responded

Hi Scott! Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Matt Hansen Matt@hansenmotors.com

August 09, 2023

I was a little upset because after owning our vehicle we purchased less than an hour the suspension light came on. Then to get it fixed it was going to be like $2,800 you don’t expect that an hour after bu More

by rmka4life
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Leishman, Cody Varney
Aug 10, 2023 -

Hansen Motor Company responded

Thank you for your business and this review. I apologize for the inconvenience, but am happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Matt Hansen Matt@hansenmotors.com

August 08, 2023

The work was done quickly and efficiently, so I had my truck back and available for use as soon as possible. More

by nate.thornton1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Varney
Aug 10, 2023 -

Hansen Motor Company responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Matt Hansen Matt@hansenmotors.com

August 06, 2023

The sales Person Brady Allen was knowledgeable, informative, and kind about our transaction. Also Jordan Read was helpful on getting the paper work in order and explaining necessary details. More

by BrockDTe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brady Allen in sales. , Jordan Read, Tyler Cutler
Aug 10, 2023 -

Hansen Motor Company responded

Thank you for sharing your experience with us! I'm happy to hear it went well with Brady and Jordan. Congratulations on your new vehicle. We truly appreciate your feedback! Matt Hansen Matt@hansenmotors.com

August 04, 2023

Hansen’s treated me with a no nonsense deal and I felt well treated and very satisfied with Brady Allen our salesman. More

by russellvpatterson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brady Allen, Tyler Cutler
Aug 08, 2023 -

Hansen Motor Company responded

Thank you for taking the time to share your thoughts on working with Brady and our team. Congratulations on your new vehicle! We're glad to hear we delivered such a great experience! Matt Hansen Matt@hansenmotors.com

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