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Hansen Motor Company

Brigham City , UT

4.8
1,570 Reviews

1175 S Commerce Way

Brigham City , UT

84302

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1,570 Reviews of Hansen Motor Company

November 23, 2022

It has been the best car buy experience, they have allways looked out for best interest and Have gone out there way for us. If it continues you will have life time customers. Will recommend them in th More

by reed.bytendorp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Cutler
Nov 23, 2022 -

Hansen Motor Company responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Hansen Motor Company! Matt Hansen Matt@hansenmotors.com

November 21, 2022

Everything went very smoothly. vechicle very clean and as described airport drop off and paperwork went smooth More

by CASCADEFRIG
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tyler Cutler
Nov 21, 2022 -

Hansen Motor Company responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Matt Hansen Matt@hansenmotors.com

November 20, 2022

Great service, friendly and willing to keep you up on repairs. Supply chain issues did not affect the work they did. More

by kurt.illum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Earl Davis, Jon Leishman, Cody Varney
Nov 21, 2022 -

Hansen Motor Company responded

Thank you, Kurt. We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Matt Hansen Matt@hansenmotors.com

November 19, 2022

A great caring group in service at Hansens! Cody and Jon are key to successfully retaining customers with their honesty and quality customer service. More

by melinda.tolle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Art Petersen, Jon Leishman, Tyler Valberg, Cody Varney
Nov 21, 2022 -

Hansen Motor Company responded

It's great to hear that you had such a positive experience, Melinda. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Hansen Motor Company! Matt Hansen Matt@hansenmotors.com

November 19, 2022

This was the first oil change and tire rotation needed since we bought this car at Hansen Auto. Before we purchased my husband mentioned the tires looked worn down and the salesman said no they are still More

by joshua12ga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gonzalo Hernandez
Nov 21, 2022 -

Hansen Motor Company responded

Thank you for your feedback! We strive to make sure that every customer leaves happy, and we're sorry to hear that we fell short here. Thank you for bringing it to our attention, and please don't hesitate to reach out to us directly if you'd like to discuss this issue in more detail. We appreciate your business and are always happy to help here at Hansen Motor Company! Matt Hansen Matt@hansenmotors.com

November 18, 2022

Service department, especially Cody, is awesome. He took my pickup in without an appointment for a follow up engine service warning. The machanic fixed everything up and sent me on my way. Thank yo More

by HANSENSGRAIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan , Cody Varney
Nov 18, 2022 -

Hansen Motor Company responded

Thank you for your business and this review. We're happy to hear Cody and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Matt Hansen Matt@hansenmotors.com

November 17, 2022

Great service from all service advisors and techs. Thank you for washing and cleaning the inside. More

by DRBGLB09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal Allen, Jon Leishman, Cody Varney
Nov 18, 2022 -

Hansen Motor Company responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Matt Hansen Matt@hansenmotors.com

November 17, 2022

They completed the work in Avery timely manner and did a good job. They have complete info on the things needed to be completed. More

by KEVINSPOKANEFOREST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Leishman, Cody Varney
Nov 17, 2022 -

Hansen Motor Company responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Hansen Motor Company to be a positive one. Please don't hesitate to reach out if you need anything else. Matt Hansen Matt@hansenmotors.com

November 17, 2022

Always good to work with and do things in a timely manner. Always honest and upfront about things as well More

by tabathamerrill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Leishman, Cody Varney
Nov 18, 2022 -

Hansen Motor Company responded

Thank you, Tabatha, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Matt Hansen Matt@hansenmotors.com

November 12, 2022

We usually have good to great service but not this time. They didn’t fill the nitrogen in the tires even though I specifically asked that they do that and then the car wash left streaks of dirt all around More

by johannathorson2012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Leishman, Cody Varney
Nov 12, 2022 -

Hansen Motor Company responded

Providing a positive experience is our top priority; we're sorry that we failed here. Thanks for taking my call so I could hear in greater detail your concerns and clear up these issues we missed the mark on. Sure appreciate your understanding and business. Matt Hansen Matt@hansenmotors.com

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