First off, like other reviewers said.
...stay away from this dealership. They are con artists. I bought my vehicle in 2019. They gave me one key fob, then lied and told me they were going
...stay away from this dealership. They are con artists. I bought my vehicle in 2019. They gave me one key fob, then lied and told me they were going to send me the 2nd one. 4 years later still no fab after multiple requests and being given the run around. Finally had to escalate it to Hyundai corporate and they are working on getting the problem solved.
Also when. I bought my Santa fe, I picked the jungle green color and when I get there to pick up the car. They roll out a silver car and say that there was an issue getting the green one there. Gotta love the bait and switch tactics
Now, flash forward to May 2023. Brought my girlfriend in to buy a Tucson because they had a "sale" going on. They advertised a price, then when they gave us the out the door price they added nearly $5,000 of extra's like the (Happy package and nitrogen for the tires) and claimed that they couldn't be removed and we had to purchase them as well. We went to a different dealership after, got a lower price on the same car, then called to get them to honor their "low price guarantee." They tell us they can only honor it on the white car. Not the same color that we had asked for. They had no interest in being honest or treating their customers fairly.
Bottom line, never doing business with Happy Hyundai Oak Lawn again. We went to Ettleson Hyundai in Countryside, IL and worked with Jose who gave us an amazing deal with no xxxxxxxx fees or add ons and he even ordered my girlfriend a cargo cover for free because her Tucson didn't come with one. Jose even offered to get my scratches on my Santa Fe, touched up. Can't beat that customer service. So in case I wasn't clear enough, skip right over Happy Hyundai on your car search and go anywhere else.