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Happy Hyundai
Oak Lawn, IL
641 Reviews
Happy Hyundai of Oak Lawn, IL is proud to serve the Chicago, IL and southwest suburbs. Since opening our doors, our family owned and operated dealership has kept a firm commitment towards customer satisfaction. It is our sales staff's goal to make the car buying process as quick and hassle free as possible.
We like to keep a good selection of new, certified, and used Hyundai vehicles on our lot so customers have the ability to test drive and compare on the spot. When it comes to purchasing, the finance staff works to provide the best financing options and Hyundai incentives to help save. Whether you have bad credit, no credit, or are a first time car buyer, we will get you approved and in the vehicle you want.
Happy Hyundai also featured a service department to handle any maintenance or issue Hyundai owners may face. Our certified technicians will diagnose and problems or required maintenance while our service advisors will offer competitive pricing for your automotive maintenance needs. If you've had an accident, we also feature a body shop that'll work with most insurance companies.
To meet the schedules of our customers, Happy Hyundai's service department has extended hours. Opening early at 7:00AM Monday through Fridays and closing late at 9:00 PM on Monday though Thursdays, 5:00 PM on Fridays and 4:00 PM on Saturdays.
To help keep our service department fast and efficient as well as help our customers who want to get under the hood themselves, Happy Hyundai features a full-catalog Parts Store in our dealership.
Customer satisfaction is our highest priority, so please feel free to reach us at (708) 375-1711 if you have any questions or comments or fill out a inquiry form on our Contact Us page.
We look forward to your visit.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
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Showing 641 reviews
August 19, 2023
My car has been in the shop there fir 7days 2022 Sante Fe..they were waiting for parts.the parts came for the transmission 2days ago .when I call for an update I get pushed around. My advisor quit so I c Fe..they were waiting for parts.the parts came for the transmission 2days ago .when I call for an update I get pushed around. My advisor quit so I can't get a straight answer..I am so Damm done with these people. More
by Janet58
Employees Worked With
My sales person no longer wrks there
Helpful August 11, 2023
I would give this dealership a 0 star if I could. Do not believe anything they say about the terms and conditions regarding your contract! They’ll straight up lie to you and demean you when you try t Do not believe anything they say about the terms and conditions regarding your contract! They’ll straight up lie to you and demean you when you try to call it out. Dalia and her team should be ashamed of themselves. I leased the car ~45 days ago and did leave a perfect survey (of which I told them I regret!). That night I filled out the survey I requested a buy out quote online from Hyundai finance (not happy Hyundai) that encompassed the depreciated cost + all of the lease payments. This is different from what I explicitly asked both the sales manager and finance manager, even looking right at the terms in the contract while signing in the presence of my husband. I was told it would be the remaining capitalized cost and not the entire lease payments + depreciation when buying out the vehicle. The difference in this case is about $5,000! Never did I inquire to happy Hyundai about taxes (which is what they continue to go on about) because that wasn’t the issue! What happened was more deflection from the sales manager going on about taxes and how there could never be a tax credit only for leases (which is not true at all). But as you can see, they can’t be surprised when I did try to reach out to the dealer to correct things in attempt to not need to write this exact review. All I wanted was the ability to buy my car for the price the dealer can buy it at (aka about what I was promised in terms of pricing), but alas… I contacted Hyundai consumer affairs and was told (after a month of being strung along - which is why I’m writing this 45 days later not 15!) that the management of the dealer was “shocked” that such an issue would be escalated that high and that it should be dealt with at the dealer. Unfortunately, the dealer is just still going on with misinformation and lies and has no interest in making things right. So Hyundai won’t help customers who are cheated by their dealers, and their dealers are frauds. No wonder they can’t sell these cars!! Very sadly, I love my car but it’s making me sick just to look at. It will be sold ASAP. What a giant waste of money and what a waste of a customer from Happy Hyundai and Hyundai. If they use fraudulent business practices on me they’ll do the same to you! Stay away!!! Happy Hyundai… more like sad fraudulent scam artist Hyundai. More
by Djlafore
June 14, 2023
I was planning on purchasing a new Hyundai palisade and was told they charge a $4500 dealer markup. I will be passing on this dealership for all future Hyundai needs. was told they charge a $4500 dealer markup. I will be passing on this dealership for all future Hyundai needs. More
by JasonJ
Employees Worked With
Nadia
June 06, 2023
First off, like other reviewers said. ...stay away from this dealership. They are con artists. I bought my vehicle in 2019. They gave me one key fob, then lied and told me they were going ...stay away from this dealership. They are con artists. I bought my vehicle in 2019. They gave me one key fob, then lied and told me they were going to send me the 2nd one. 4 years later still no fab after multiple requests and being given the run around. Finally had to escalate it to Hyundai corporate and they are working on getting the problem solved. Also when. I bought my Santa fe, I picked the jungle green color and when I get there to pick up the car. They roll out a silver car and say that there was an issue getting the green one there. Gotta love the bait and switch tactics Now, flash forward to May 2023. Brought my girlfriend in to buy a Tucson because they had a "sale" going on. They advertised a price, then when they gave us the out the door price they added nearly $5,000 of extra's like the (Happy package and nitrogen for the tires) and claimed that they couldn't be removed and we had to purchase them as well. We went to a different dealership after, got a lower price on the same car, then called to get them to honor their "low price guarantee." They tell us they can only honor it on the white car. Not the same color that we had asked for. They had no interest in being honest or treating their customers fairly. Bottom line, never doing business with Happy Hyundai Oak Lawn again. We went to Ettleson Hyundai in Countryside, IL and worked with Jose who gave us an amazing deal with no xxxxxxxx fees or add ons and he even ordered my girlfriend a cargo cover for free because her Tucson didn't come with one. Jose even offered to get my scratches on my Santa Fe, touched up. Can't beat that customer service. So in case I wasn't clear enough, skip right over Happy Hyundai on your car search and go anywhere else. More
by Atpsinger
January 04, 2023
Don’t fall for anything from this corrupt dealership. I was told multiple times they are selling at MSRP with no hidden fees, required add ons or markups. They assured me they do not have any of the abov I was told multiple times they are selling at MSRP with no hidden fees, required add ons or markups. They assured me they do not have any of the above. After driving an hour and wasting 2 hours of my time with the sales person. They come back with 3 required add ons to purchase the vehicle. I showed them the text from the sales person Micaiah who lied. They didn’t care at all that they had hidden add ons that I was told they didn’t. More
by Gobido73
Employees Worked With
Micaiah
June 23, 2022
I’ve never had an experience like this. They will not discuss pricing over email/ online chat. We went in to discuss the trade in value for our car. The KBB instant offer was $13,100 and th They will not discuss pricing over email/ online chat. We went in to discuss the trade in value for our car. The KBB instant offer was $13,100 and they then only offered us $11,500 when we went in. They then showed us a monthly payment sheet. The car we wanted was $27,800 and after the trade in and feed, they said we’d still have to finance $23k. I went home and realized that’s weird. I emailed and asked how the finance amount could still be that much. The salesmen hasn’t responded and when i inquire anyone else about it, they said they’ll get back to me and never do. Sketchiest dealership I’ve ever worked with. More
by Brianrobaczewski88
Employees Worked With
Carlito, tony
May 19, 2022
Not an honest dealership. They sold me a car for over $8000 that needed almost $4000 in work and didn’t tell me about it. I only found out when the brakes started to fail 4 we They sold me a car for over $8000 that needed almost $4000 in work and didn’t tell me about it. I only found out when the brakes started to fail 4 weeks after purchasing and had to take in for servicing. I made a BBB complaint. Someone in management contacted me and said if I sorted out the title issues with the car I traded they would discuss helping me with repairs. I managed to sort out the issues. They cut me a couple of checks that amounted to around $350 but my car needed almost $4000 in repairs. When I called back and asked they changed their tune and said the cars are sold as-is. They’re a bunch of liars who want your money. Look elsewhere for a car. More
by Sad_driver_rippedoff
Employees Worked With
Mandy
May 12, 2022
The dealership says they provide 100% transparent pricing; however, they refuse to give you a quote unless it's in person. Why even have an internet sales department then? pricing; however, they refuse to give you a quote unless it's in person. Why even have an internet sales department then? More
by Dave W.
Employees Worked With
Carlito Garcia
March 16, 2022
Carlito was honest enough to notify me that the car I was interested in, even though it is still listed in their website, is "basically sold-out" since people have already put down payments on them. If only interested in, even though it is still listed in their website, is "basically sold-out" since people have already put down payments on them. If only other salespersons were that remarkable, there won't be so many bad reviews about them because it is a waste of time just to travel miles going to the dealership only to deal with unscrupulous salesmen. He promised that he will give me updates. More
by ib
Employees Worked With
Carlito Garcia
