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Harbor Chevrolet

Long Beach, CA

4.7
2,169 Reviews

3770 Cherry Avenue

Long Beach, CA

90807

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2,169 Reviews of Harbor Chevrolet

June 15, 2023

I have no idea who Daniel is, but we were helped by Christopher Lopez. We have been helped by Chris twice before and we loved his attitude and helpfulness. This time around unfortunately Chris was unco More

by JoshReeves
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christopher Lopez
Jun 16, 2023 -

Harbor Chevrolet responded

We want to begin by offering our sincerest apologies for the way that Chris made you feel. Please know that we take your concerns seriously, and we are committed to providing you with the best possible service. We want to assure you that Chris is one of the sweetest and most caring people in our organization. He would never intentionally do anything to make you feel as if he was annoyed by your request. We are currently experiencing some setbacks in our diagnosing process, but please know that we are working diligently to resolve these issues. Thank you for choosing our services, and we truly hope that we will have another opportunity to serve you in the future. If there is anything else we can do to assist you, please do not hesitate to reach out. Jessica Renteria Harbor Chevrolet 562-753-0179

June 14, 2023

I’m glad to have people who are as concerned as I am about my safety More

by larmarprod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elton Essler, Bill Renn
Jun 15, 2023 -

Harbor Chevrolet responded

We were pleased to hear that our service team provided you with exceptional care. It is our goal to ensure that our clients receive the best service possible. If there is anything else we can do for you in the future, please do not hesitate to contact us. Our team is always ready to help and assist you in any way possible. Thank you for choosing our services. Jessica Renteria Harbor Chevrolet 562-753-0179

June 09, 2023

Daniel was very knowledgeable about the cars that I requested to see. His customer service skills were on point. He went over and above. I would refer others to a Harbor Chevrolet. More

by marlene.tweedy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Teresa Martin, Daniel Esquivel, Luis Esquivel
Jun 12, 2023 -

Harbor Chevrolet responded

Thank you for taking the time to share your positive feedback with us. We are thrilled to hear that Daniel was able to provide you with an exceptional experience. His extensive knowledge about the cars and top-notch customer service skills are what we strive for in all of our staff. We appreciate your recommendation and are grateful for your kind words about our team member. As always, if there is anything we can assist you with in the future, please do not hesitate to reach out to us. Our team is always here to help and provide you with the best possible experience. Jessica Renteria 562-753-0179

June 08, 2023

Harbor Chevrolet has always delivered great service when I've needed it most and the service department been very accommodating. More

by TISCAR33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elton Essler, Garth Passantino
Jun 09, 2023 -

Harbor Chevrolet responded

Thank you for taking the time to post a review about your service visit. We are so pleased to hear that your experience with us was great! We always strive to provide exceptional service, and we are so happy that we achieved that for you. If there is ever anything we can do to help, please don't hesitate to reach out to us. We are here to assist you in any way we can, and we would be more than happy to do so. Thank you again for your kind words. Jessica Renteria 562-753-0179

June 07, 2023

Daniel gave me the best costumer service over the phone, he called me when the parts had arrived. First time I go get service and they are waiting on me instead of me waiting on service! Thank you Daniel More

by 09royer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Aguirre, Pedro , Elton Essler, Bill Renn, Christopher Lopez
Jun 08, 2023 -

Harbor Chevrolet responded

Thank you so much for taking the time to post a review about your experience with our service team! Here at Harbor, we value building lasting relationships with our customers, and our team works hard to ensure that everyone has a positive experience. Your feedback is greatly appreciated and we will make sure to share it with our service team. We thank you for your support and kindness, and are here to help you whenever you need us. Thank you again! Jessica Renteria 562-753-0179

June 02, 2023

Jaycob provided awesome service in helping me purchase my new Trailblazer. He was helpful and friendly and made my experience memorable. I will be coming back for future car purchases. Thank you Harbor Chevy More

by Brianna
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaycob Gomez
Jun 02, 2023 -

Harbor Chevrolet responded

Congratulations on your new Trailblazer! We’re so glad to hear that you had an excellent experience with Jaycob and the sales team. We pride ourselves on providing exceptional service to all our customers, and your feedback is a testament to our commitment. We look forward to continuing to provide you with the quality care you deserve. We appreciate your business, and look forward to taking care of all your vehicle needs. Jessica Renteria 562-753-0179

June 01, 2023

It was a great service when I drop my truck off for service. Thank you More

by armandomarissa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garth Passantino
Jun 02, 2023 -

Harbor Chevrolet responded

We appreciate you choosing Harbor Chevrolet for your service needs and for sending us your valuable feedback. Thank you for entrusting us with the maintenance of your vehicle, and we look forward to continuing to do so. We appreciate your business and thank you for choosing us. Jessica Renteria 562-753-0179

June 01, 2023

The team at this facility are very friendly, From the time you walk in they make you feel welcomed. The staff is not rushing you they listen to what you need and work hard to earn your business, I felt More

by Serg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Lopez, Laura Guzman, Luis Esquivel
Jun 01, 2023 -

Harbor Chevrolet responded

Thank you so much for taking the time to share your experience with Laura and Luis. It sounds like we achieved our goal of 100% customer satisfaction and we're so pleased to have earned your recommendation. We look forward to taking care of all your vehicle needs in the future. Jessica Renteria 562-753-0179

May 31, 2023

Great fast service Straight to the point! Ask for Teresa Very pleased with our purchase More

by mar.camarena79
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Teresa Martin
Jun 01, 2023 -

Harbor Chevrolet responded

We are thrilled to hear that Teresa provided our customers with a fast, straight-to-the-point sales experience. We will make sure to pass this positive feedback on to Teresa, and we are sure she will be delighted. If there is ever anything we can do to help, please do not hesitate to reach out - we are here to help! Jessica Renteria 562-753-0179

May 30, 2023

Very friendly, I appreciate Daniel calling me every time my car is due for service. He’s very professional and helpful. More

by sarai8944
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elton Essler, Garth Passantino
May 31, 2023 -

Harbor Chevrolet responded

We at Harbor are grateful for your repeat service business. Our team works hard to build lasting relationships with our customers, and we appreciate you being a part of the Harbor family. We value your loyalty and are humbled by your continued support. We look forward to working with you for many years to come. Jessica Renteria 562-753-0179

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