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Harbor Chevrolet

Long Beach, CA

4.7
2,167 Reviews
Call Dealership (562) 326-5588
View Awards

3770 Cherry Avenue

Long Beach, CA

90807

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2,167 Reviews of Harbor Chevrolet

March 06, 2022

From the moment I walked up, I was greeted with a smile and was treated with attentiveness and care. This car purchase was like no other. I will definitely be back and refer family and friends. Thank you H More

by letty21falcon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lilia Amador, Salvador Flores, Chris Mack
Report | Print
Mar 06, 2022 -

Harbor Chevrolet responded

One of my favorite things to hear is that you were greeted with a smile. We truly are happy to have every customer at Harbor Chevrolet, regardless of whether or not they purchase a vehicle from us. We want to stand out from the masses and make the car buying experience special for our guests so thanks for noticing. We appreciate your referrals as we build our business on that and repeat business. Thanks so much for your kind words. Michelle Pitman

March 04, 2022

Purchased new Silverado diesel from Salvador and Daniel. Extremely pleasant transaction at Harbor Chevrolet. A+ Luis in finance was quick and pleasant. Thank you Harbor Chevrolet More

by Josh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Salvador Flores, Daniel Esquivel, Sergio Navarrete, Luis Esquivel
Report | Print
Mar 06, 2022 -

Harbor Chevrolet responded

Thanks for the A+ feedback from your vehicle buying experience. We love hearing how the team did. We are glad that Salvador, Daniel, and Luis took great care of you. Thank you for your business and congratulations on your new truck. Michelle Pitman

March 04, 2022

My sales associate, Andrew, was very helpful and responsive. The purchase process was also easy to complete with the professionals at Harbor Chevrolet. More

by cdblevins2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Raya
Report | Print
Mar 06, 2022 -

Harbor Chevrolet responded

We love hearing that Andrew was "very helpful and responsive". We work hard to continually improve our processes, so we are glad to have the feedback that is was easy. Thanks for your business. Michelle Pitman

February 25, 2022

Mr. Sal Flores treated me politely and professionally during all my interactions with him in the purchase of my colorado truck. He is customer oriente More

by twobirdslb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Salvador Flores
Report | Print
Mar 02, 2022 -

Harbor Chevrolet responded

We agree that Sal is an asset and appreciate you taking the time to share your experience. Thanks for purchasing your Colorado Truck from Harbor Chevrolet. We appreciate your business. Michelle Pitman

February 23, 2022

They have great truck sales service and support staff at this location and coffee machine is fantastic More

by dohman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Raya, Luis Esquivel
Report | Print
Mar 02, 2022 -

Harbor Chevrolet responded

Thank you for your kind words and acknowledging our entire team. It takes a team to provide our customers with the service they deserve. We are glad you like our new coffee machine! Michelle Pitman

February 22, 2022

Just found out that this dealership was sold and not family owned anymore. I’ve purchased 10 vehicles for my company the past five years. I also learned the people who I dealt with are no longer there b More

by Nascartfw
Recommend Dealer
No
Employees Worked With
The owner
Report | Print
Feb 22, 2022 -

Harbor Chevrolet responded

First of all, thank you for your loyalty to Harbor Chevrolet. You are correct that Harbor is under new ownership as of November 2021 but we are very much still a family owned business. My husband Scott and I both work at the dealership and we would welcome the opportunity to meet you. Our favorite thing about the dealership is the team of people. We have over 120 co-workers who have stayed with us through the transition with the exception of one who retired after 25+ years (which was already planned) and one position that was eliminated due to our structure not needing that position. We would love the chance to meet with you if you are willing. You can reach me at mpitman@harborchevrolet.com or 562-753-0178. Michelle Pitman, Chief Operating Officer

Feb 22, 2022 -

Nascartfw responded

Thank you for reply. However eliminating that one position happened to be the only reason I Purchased so many vehicles as did my cooperate friends. My loyalty wasn’t so much for harbor Chevrolet, it was for the superior customer service with Chris Smith.

February 22, 2022

Leo was instrumental in my decision to purchase my vehicle. The willingness to answer all my questions was paramount. More

by Charlesteasley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Montes
Report | Print
Feb 22, 2022 -

Harbor Chevrolet responded

We love hearing from our customers about the awesome job our sales team did. We are glad that Leo took great care of you. We appreciate your business. Thanks for choosing Harbor! Michelle Pitman

February 20, 2022

Harbor Chevrolet made the car buying process quick, fair, professional and painless. I am extremely happy with my purchase and the customer service I received. More

by nicole.zundel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Teresa Palacios 5 stars! , Lilia Amador, Teresa Martin
Report | Print
Feb 22, 2022 -

Harbor Chevrolet responded

We love hearing that your experience with Harbor Chevrolet was "quick, fair, professional, and painless" We work hard to create a positive environment for our customers so we are happy hearing how we met the mark. We are glad you are happy with your purchase. Congratulations on your new car. Thank you for purchasing your vehicle from us. Michelle Pitman

February 17, 2022

this place is a rip off when it comes to service. charge for something new and only get a piece of it and they chatge full price of $450.00.. i'll never recomend this place for anything. More

by sphomy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
miguile (service manager)
Report | Print
Feb 17, 2022 -

Harbor Chevrolet responded

Hello. We are sorry to hear of your experience at Harbor Chevrolet. We work hard to be transparent with all our pricing so we would love to hear more from you regarding the experience you are referring to. Unfortunately we don't have your name or contact information so we would appreciate if you would contact us so we can better understand what happened. We want every customer to have a 5-Star experience so please email me at mptiman@harborchevrolet.com or call me directly at 562-753-0178. Michelle Pitman, Chief Operating Officer

Mar 21, 2022 -

sphomy responded

no need to respond , i've tried 3x with the people at harbor chevrolet and they refuse to talk. so, i've turned it over to ( B A R ) and should get resolution. like i said i'll never comeback to harbor chevy nor recommend harbor chevy

February 16, 2022

Salesman Leo and dealer were fair to deal with and were open to being fair on price without onerous dealer mark-ups and add-ons. Very professional. More

by Eugene Vander
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lilia Amador, Leo Montes
Report | Print
Feb 17, 2022 -

Harbor Chevrolet responded

Love hearing that you received the professional and straightforward experience we work hard to provide our customers. We want our pricing to be transparent so we are happy to hear your positive review. Thanks for the business. Michelle Pitman

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