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Harbor Chevrolet
Long Beach, CA
2,179 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,179 Reviews of Harbor Chevrolet
August 17, 2024
After our test drive, we were told there was a necessary add-on package of almost $5,000. That raised the price by almost 50%. Alex offered to bring his manager over to discuss it, but since th necessary add-on package of almost $5,000. That raised the price by almost 50%. Alex offered to bring his manager over to discuss it, but since the manager was already offering us much less for our trade-in than Edmunds & Kelly Blue Book appraisal, we lost interest. We left, & the manager didn’t even lcome over to say goodbye. We are sorry for Alex having to work for such an indifferent manager. We were disappointed with this experience. More
by Jo
Employees Worked With
Alex Sanchez
August 12, 2024
Found the buying experience to be the best I've ever had. Every employee I interacted with was polite and professional. Would definitely buy here again. Every employee I interacted with was polite and professional. Would definitely buy here again. More
by roncastner
Employees Worked With
Luis Esquivel, Jaycob Gomez
August 10, 2024
This was the most amazing time I have had at a dealership. We went to a dozen places before this to pick out our car. When we got here all the staff was very friendly and actually liked cars and t dealership. We went to a dozen places before this to pick out our car. When we got here all the staff was very friendly and actually liked cars and their jobs. It was really a pleasant experience. More
by lt1383
Employees Worked With
Lilia Amador, Sergio Navarrete, Laura Guzman, Danny Poz
August 10, 2024
We were fortunate to have met and been assisted by Manny Alba. We have made numerous car purchases and Manny was the first sales rep that I felt was honest and sincere. He educated us on all the features ov Alba. We have made numerous car purchases and Manny was the first sales rep that I felt was honest and sincere. He educated us on all the features over and beyond what we have experienced in the past. If He did not have a clear answer to a question (which maybe occurred twice) He said He did not know and would then find the correct answer. How many reps has everyone experienced that you knew they didn’t know and would throw out some erroneous answer? I would recommend Manny to anyone that is planning to visit Harbor Chevrolet 👍 More
by cyndeea025
Employees Worked With
Manny Alba, Teresa Martin, Sergio Navarrete, Laura Guzman
August 09, 2024
0 out of 5 stars. Aweful. Terrible. Slimy. Salesman wrote a number for the price of the car we wanted and then came back with some other guy--a manager?--and they Aweful. Terrible. Slimy. Salesman wrote a number for the price of the car we wanted and then came back with some other guy--a manager?--and they did a good cop/bad cop routine on us with a price 5K beyond what we talked about--and what the price was online. They told us that an alarm and some kind of coating for the door trims was not optional and included in the price. We told them that we didn't want those things and were about to leave and then they came down on the price. But it was too late because they had told too many falsehood and lost out trust. We left. It was awful. It was the worst experience I've ever had buying anything. There's more to this story--including an accusation of racism toward us--but the salespeople at Harbor Chevrolet have wasted enough of my time today. I'm being generous by even writing this because one of them could actually read this and use it to better their practices. They don't deserve my critique. Please do not go to these people. I'm skeptical of the 5-star reviews here. They seem a little to chipper to be real. You've been warned. More
by cchristy
Employees Worked With
The person I worked with is not listed here. He wears a blue shirt and sits on the side until it's time to talk about the real price.
August 03, 2024
The team at Harbor Chevrolet made the experience of buying our Tahoe like no other. Sergio made seeing the car so convenient for us since we have a 1 year old at home. Alan was friendly and never put a buying our Tahoe like no other. Sergio made seeing the car so convenient for us since we have a 1 year old at home. Alan was friendly and never put any pressure on us. He advocated for us through all phases of the negotiation, finance and intro to the vehicle processes. Matt helped make sure our trade in vehicle was appropriately valued which allowed us to get out of our lease early. Other members in the sales department were friendly and checked in to make sure we had water and everything else we needed. Luis made the finance process quick and easy. He even talked to our credit union to get us on the road in our new Tahoe in no time! Thank you again to the Harbor Chevy team for taking great care of us! More
by JG
Employees Worked With
Matt, Sergio Navarrete, Luis Esquivel, Alan Adoian
July 22, 2024
The service for my 2021 Tahoe was great. However, the service writer did not give me the contact information for windshield replacement, as he had offered when I dropped the vehicle off for However, the service writer did not give me the contact information for windshield replacement, as he had offered when I dropped the vehicle off for service. More
by michaeljokeefe
Employees Worked With
Victor Jimenez
July 18, 2024
Cannot remember an easier time and better experience buying a new Truck. The entire staff is incredibly kind and helpful. I will definitely refer any of my friends looking for a Chevrolet, to Harbor buying a new Truck. The entire staff is incredibly kind and helpful. I will definitely refer any of my friends looking for a Chevrolet, to Harbor More
by steve
Employees Worked With
Sergio Navarrete, Laura Guzman, Jesse Gomez
July 16, 2024
Love everyone there, very friendly crew. Made the process easy and fast. I will absolutely send people over to Harbor Chevrolet. Made the process easy and fast. I will absolutely send people over to Harbor Chevrolet. More
by Diana Ramos
Employees Worked With
Daniel Esquivel, Chris Mack, Kyle Larson, Alex Sanchez
